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New College Durham Reviews

Rated 3.9 based on 155 Reviews

College & Universities in Durham

Campus, Durham DH1 5ES

Published on
October 17, 2025
Last updated
October 17, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of New College Durham's customers had a positive experience.

Positive
50%
Neutral
10%
Negative
40%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About New College Durham?

great staff for teaching

the support i have had over the year has been great

teachers are all so welcoming

awesome extracurricular activities

Big Al and Kim in the art department are legends

NCD provided myself with a great learning experience

Trustguide extracts key phrases from reviews about New College Durham and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 17, 2025, 155 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of New College Durham's publicly available reviews View source

Taylor Martin rated New College Durham 5 stars
a month ago
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Brilliant staff, courses and amenities surrounding! I first started New College Durham back in September 2019, since then I have studied two level 3 courses, passed both my Maths and English Language GCSE's and am currently about to start my 2nd year at university level! Despite other reviews listed for this college/university campus, this facility has great staff for teaching and offers multiple teams to support you with issues inside and outside of student life. The campus has never posed any issue for myself and I have met many of my great friends at this location. The Facilities that I have had access to as a student for these years have been fantastic, providing great equipment to aid with learning both as a part of class and on our own. In my time at New College I have dealt with around 14 - 15 tutors, due to studying four different subjects, and I have had not a problem with any of them. They are friendly, supportive and brilliant at what they do! I do have autism and when I have needed support it has been there, I did not use all the resources that they had as I am quite self-sufficient 99.9% of the time, but when they are needed they definitely do not disappoint. I think most (although not all) negative reviews online for this college/university are due to young adults leaving school and starting college expecting to be coddled like a petulant school child when they are legally a young adult, you shouldn't have to be forced into making something of yourself, you should just want to do it. That aside, I do also realize courses can be vastly different hence why I do not think every negative review is unwarranted, however due to the length of time I have studied there you see examples of the above on a constant basis and I feel it is unfair that most reviews reflect surprised youth's forgetting that they are no longer children. Overall I cannot fault this college/university, I have met my closest friends and learned to hone in my skills to make myself better at my chosen profession whilst at New College Durham. The staff and support teams are brilliant and it is local to many great eats and Durham city center, can't go wrong!
Emy Warren rated New College Durham 5 stars
5 months ago
soon to finish my level 2 graphic design course. The college teachers are lovely, some show true care for us to succeed in our future. the support i have had over the year has been great. The maths department at the start of the year helped me to gain some support within maths (i failed in school (: ) although once hitting exam season the lack of care showed more. The college has a wide range of courses that other colleges dont have.
Ella Mae Harris rated New College Durham 5 stars
5 months ago
I am currently in L2 graphic design and have really enjoyed my first year, the teachers are all so welcoming and make you feel comfortable when first coming to the collage, the support and help I have received throughout the year has been amazing, I had to resit both my maths and English this year and they dedicated not only their work time but also their spare time of to help me get my GCES, this collage I massive however every school does their best to support you in every way possible! I would definitely recommend coming to new college!

Reviews Summary

The overall sentiment in reviews for New College Durham is mixed, with both praise and criticism evident. Reviewers consistently note positive experiences related to the friendliness and supportiveness of specific staff members, the variety of available courses, and the modern campus facilities. Mentions include strong support for neurodiverse students and dedicated teaching teams. However, some reviews raise concerns about inconsistent support during exam periods and staff responses to student behavioral issues.

Frequent themes in the feedback include commendations for approachable teachers, access to resources, and extracurricular opportunities like trips and enterprise events for business courses. Conversely, some customers cite problems ranging from teacher changes and lack of engagement near exams, to complaints about mental health support and insufficient disciplinary actions. Facilities and location in Durham are often highlighted positively, while SEN (Special Educational Needs) support receives divided opinions.

Overall, New College Durham maintains a mixed reputation in Durham, recognized for supportive educators and practical learning opportunities, while facing criticism in areas of student well-being and consistency. Prospective students may find strong resources and connections but should consider variability in student support highlighted in the reviews.
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Frequently Asked Questions About New College Durham

How supportive are the staff at New College Durham?

Many reviews mention staff as friendly, supportive, and dedicated, especially when assisting with coursework and exam preparation. However, some feedback suggests support may decrease during busier exam periods, indicating experiences can vary depending on the time and department.

What kind of facilities and resources does the college provide?

Students report access to excellent facilities and equipment for both guided and independent learning. Specific departments, such as art and business, offer modern resources and opportunities for practical and extracurricular learning, supporting various aspects of student development.

How does New College Durham handle student well-being and behavioral issues?

Reviews express mixed views. Some students note positive support for neurodiverse individuals, while others raise concerns about the effectiveness of mental health support and disciplinary action. Prospective students may wish to clarify protocols with the college directly.

About New College Durham

College & Universities
New College Durham is an educational institution that provides a range of further and higher education courses, including vocational programs, A-levels, and university-level qualifications. The college serves both young and adult learners, offering in-person instruction at its campus in Durham and supporting various academic and career-focused pathways.

The college operates through a structured system of subject-specific departments, each led by teams of tutors and support staff. Facilities include dedicated learning spaces, specialist equipment, and resources for student support. Extracurricular activities and opportunities for practical learning are integrated into the curriculum, while academic departments may offer additional assistance for students requiring special educational needs support.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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