Common themes across the reviews include frustration with tutor availability, long response times, and a lack of personalized academic support. Several reviewers pointed out issues with delayed grading or certificates, difficulty withdrawing from courses, and repeated marketing calls even when uninterested. Specific grievances also highlight problems such as unclear grading rubrics, unresolved complaints, inadequate exam coordination, and course materials not being updated or comprehensive.
Based on customer feedback, Oxbridge’s reputation within the online education sector is mixed at best, with some students having positive experiences but many experiencing procedural and communication shortcomings. Although a few reviews note helpful tutors, most users report challenges with support, responsiveness, and process transparency.