Danceworks Reviews Summary

Unclaimed
Claimed

Dance Schools | London

16 Balderton St, London W1K 6TN

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Danceworks?

As of Mar 13, 2024, 183 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Danceworks's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
December 31, 2023
Last updated
March 13, 2024
This demo page is used to illustrate the benefits of a premium Trustguide's listing. Learn more

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Danceworks's customers had a positive experience.

Positive
Neutral
Negative
More details
Danceworks

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Learn more

Danceworks's customer reviews analysis

Danceworks appears to have garnered a reputable position in the dance studio industry based on recent customer reviews. The company is celebrated for its welcoming atmosphere, high-quality instruction, and ability to cater to dancers of different skill levels. Instructors are frequently praised for their personable approach, particularly Katie for her attentiveness to individual abilities and needs, and Sarah Stanley for her vibrant Female Street Dance classes. The birthday event organized by Danceworks for a client’s daughter emphasizes their exceptional customer service and commitment to creating special experiences. However, it is also apparent that while the teaching staff and lessons’ quality are highly acclaimed, the facilities themselves—described as outdated and poorly maintained—present a stark contrast and could detract from the overall positive customer experiences. The dissatisfaction with the physical environment suggests a need for renovations which customers feel would justify the pricing structure for classes and membership fees.

Positive Feedback

Positive customer feedback predominantly highlights the skilled and caring instructors at Danceworks, who are committed to an individualized approach and ensuring an engaging learning experience. The classes are noted for both their fun and the technical growth they foster in students. Sarah Stanley, in particular, receives accolades for her ability to create a safe and inclusive environment that is also conducive to learning complex dance moves. The studio's nurturing ambiance contributes to personal growth beyond dance skills. Furthermore, the customer service seems to be exemplary, with staff going the extra mile to assist with events such as birthday parties, enhancing the communal and approachable reputation of the studio. This positive feedback reflects an overall satisfaction with the learning environment and customer care provided by Danceworks.

Concerns and Threads

Despite numerous positive reviews, Danceworks faces criticism regarding the state of its facilities. Some customers express dissatisfaction with the studios, which are described as cramped, outdated, in disrepair, and not reflective of the fees charged. Complaints also extend to the sanitary conditions, with specific references to the unacceptably maintained toilets. The discontent among patrons is further intensified by claims of misleading information regarding the availability of renovated studios, which has been used as a defense for the high fees. This negative feedback suggests that while the instruction and customer service are commendable, there is a pressing expectation from customers for Danceworks to improve its venue to match the quality of its dance instruction and ensure value for money.

Frequently asked questions about Danceworks

Are the instructors at Danceworks accommodating to varying skill levels, including beginners?

Yes, Danceworks instructors, such as Katie and Sarah Stanley, are known for their personalized teaching styles that accommodate different skill levels, including beginners. They offer modifications and create an inclusive environment for everyone to learn and participate.

Does Danceworks offer a positive environment for personal and dance growth?

Many reviews reflect that Danceworks provides not just dance training, but also a nurturing environment that contributes to personal growth. Customers feel like they are part of a welcoming community that allows them to relax and grow in confidence.

Are there any known issues with the Danceworks facilities?

Some customers have reported dissatisfaction with the Danceworks facilities, describing them as outdated and in need of renovation. This includes small studio spaces, worn-out floors, walls in need of painting, and poorly maintained toilets, which some think do not justify the class prices.

Recent customer reviews and testimonials for Danceworks

Danceworks
Terry Reilly
5-Star
2 months ago
The class was great, hard, but great. The instructor, Katie, was very helpful and gave personalized directions. She even asked me before class started if I had any mobility issues and then told me how to modify the exercises for my shoulder. Highly recommend.
Danceworks
Lizz Veen
5-Star
4 months ago
Danceworks is a place that I will recommend to everyone. Even if you don't have much dance experience yet. These people are so sweet and nice. I have been here intensively for 2 weeks and I miss it every day now. It's like coming home to a world where you can finally turn off all of your thoughts. Apart from the fact that the people here are very sweet and the school feels like home, the quality of the lessons is also very good. The lessons are given well and you are actually looked at as a dancer and what you need. It may sound strange, but in these two weeks I've grown as a person and as a dancer. Definitely take a class once!
Danceworks
Hannan Karim
5-Star
a year ago
My daughter had her 7th birthday here with her friends and cousins. All I can say is wow what an experience. The customer service was amazing they went above and beyond, they had helped me set things up, blow up the ballons, provided drinks for my guest. The lady Cherise who works there really took care of me and my guest from beginning to end. Made the kids feel soo special and the ballet teacher was soo patient with the kids and made it soo fun for them. I am sooo happy over all with everything, will definitely be coming back, my friends and family said the same things as we were all very impressed.
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
183
reviews
Excellent
Good
Average
Fair
Poor
More details