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Studio 25 Reviews

Rated 4.2 based on 41 Reviews

25 Church St, Manchester M4 1PE

Dance Schools | Manchester

Published on
February 9, 2024
Last updated
March 13, 2024

Reviews Summary

An analysis of the current customer experiences with Studio25 reveals a notably polarized reputation. On the positive side, the studio is praised for its wide range of classes, central location, friendly staff, professional teachers, and a welcoming atmosphere for exploring various dance genres. Customers have expressed particular appreciation for specific classes and instructors, suggesting that the quality of instruction and enjoyment of the classes offered are high. In stark contrast to these plaudits, a significant volume of feedback highlights severe issues with Studio25's administrative functions. Recurring themes of poor communication, difficulty in booking sessions, unresponsiveness to emails and phone calls, double booking, and errors in billing mar the company's image. Additionally, operational transparency is evidently lacking, leading to confusion over booking times and resulting in customer frustration. This contrast between the quality of the dance experience and the efficiency of the administrative processes is critical for the company's overall reputation.

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What Customers Are Saying About Studio 25?

Trustguide uses AI to extract key phrases from reviews about Studio 25 and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Studio 25's customers had a positive experience.

Positive
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Studio 25 Ratings

1

As of Based on 41 revies as of Feb 09, 2024

Studio 25 Score

As of Based on 41 revies as of Feb 09, 2024

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Customer Reviews

As of Mar 13, 2024, 41 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Studio 25's publicly available reviews View source

Lizzie B rated Studio 25 1 stars
4 months ago
Studio 25 have been extremely difficult to work with. Firstly, they take a very long time to respond to emails regarding bookings (sometimes over 2 weeks). Secondly, they've double booked the studio they gave us. Third, they tried to charge us double one time until I pointed out the mathematical mistake. Finally, they tried to book us in a studio that was under going construction. They're one of the only options in Manchester for booking a dance studio so there's not many other options but I'd advise you to look elsewhere if you can.

Frequently Asked Questions About Studio 25

How can I ensure my booking is confirmed with Studio25?

Given the feedback on booking issues, it's advised to confirm your booking through multiple channels. While email communication has been unreliable, visiting the studio in person or persistent follow-up seems to result in more success.

What classes does Studio25 offer and are they suitable for beginners?

Studio25 offers a wide variety of dance classes, including Cuban Salsa and street dance, which are frequently mentioned positively in reviews. Classes cater to different levels, including beginners, and the instructors are praised for their professional and patient approach.

Is there anything I should know before hiring a studio space at Studio25?

Before hiring a studio space, customers should be aware that there might be restrictions on the times available for studio hire. It's important to confirm the availability directly with Studio25 and check for any scheduling policies that may not be well-advertised on their website.

About Studio 25

Dance Schools
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.