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Studio 25 Reviews

Rated 4.2 based on 41 Reviews

25 Church St, Manchester M4 1PE

Dance Schools | Manchester

Published on
February 12, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews for Studio25 present a dichotomy regarding customer satisfaction and the operational challenges they face. A consistent point of criticism from customers pertains to the studio's administrative handling, marked by tardy email responses, difficulties in getting through via phone, and erratic booking process that includes issues such as double booking and attempted overcharges. This suggests a systemic problem with Studio25’s communication and organization, which impairs their overall reputation. Additionally, the limited information on studio hours has been cited as a source of inconvenience and perceived unprofessionalism. On the other hand, the positive customer experiences highlight the quality of dance classes, the professionalism of the teachers, and the positive and encouraging atmosphere, particularly noting the diversity of dance genres and the central location of the studio. The contrasting feedback underscores an overall customer experience that fluctuates greatly based on the aspect of the service being utilised.

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What Customers Are Saying About Studio 25?

Trustguide uses AI to extract key phrases from reviews about Studio 25 and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Studio 25's customers had a positive experience.

Positive
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Studio 25 Ratings

1

As of Based on 41 revies as of Feb 12, 2024

Studio 25 Score

As of Based on 41 revies as of Feb 12, 2024

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Customer Reviews

As of Mar 13, 2024, 41 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Studio 25's publicly available reviews View source

Lizzie B rated Studio 25 1 stars
4 months ago
Studio 25 have been extremely difficult to work with. Firstly, they take a very long time to respond to emails regarding bookings (sometimes over 2 weeks). Secondly, they've double booked the studio they gave us. Third, they tried to charge us double one time until I pointed out the mathematical mistake. Finally, they tried to book us in a studio that was under going construction. They're one of the only options in Manchester for booking a dance studio so there's not many other options but I'd advise you to look elsewhere if you can.
Alita rated Studio 25 1 stars
10 months ago
I come to the studio regularly for the classes and it by far my favourite studio I have danced at. Has the most widest offering and centrally located so very easy to get to. I purchase my classes on the door and have never had a problem. Definitely recommend following their instagram to get updates on the classes schedule. If you have a chance, check out the Cuban Salsa by Smain as it is a really fun class and style.
Sebastian Leśniak rated Studio 25 1 stars
10 months ago
Great studio, extremely friendly staff, professional and experienced teachers. Highly recommend the street dance classes with Junior, perfect for beginners; after just a few weeks you feel more confident dancing in clubs ;) Junior is patient and understanding; his classes are really fun.

Frequently Asked Questions About Studio 25

What are the class offerings and levels available at Studio25?

Studio25 offers a variety of dance classes across different genres, including street dance and Cuban salsa. Classes are available for different skill levels, from beginner to advanced, making it suitable for a diverse range of dancers. Potential customers are recommended to follow Studio25’s Instagram for updates on class schedules.

How can I book a class or studio at Studio25, and what should I expect during the booking process?

Booking a class or studio space can be done via email or in person. However, it's important to note that there have been significant delays with email correspondence, and phone calls often go unanswered. Be prepared for potential challenges in the booking process, including long response times and possible booking errors.

Can I hire a studio at Studio25 at any time, and is this information readily available?

Studio hiring is restricted and starts from 7pm, as per customer feedback. This information may not be clearly stated on their website, so it is advised to directly confirm with Studio25 for the most accurate and up-to-date hiring times to avoid any confusion or inconvenience.

About Studio 25

Dance Schools
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.