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CyberPowerPC UK Reviews

Rated 4.7 based on 1975 Reviews

Unit 4, Queens Park, Gateshead NE11 0QD

Online Stores Gateshead

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall sentiment toward CyberPower PC UK’s custom PC building service is strongly positive, as reflected in recent customer reviews. Reviewers consistently note the ease of the ordering process, flexibility in build modifications, responsive customer service—particularly with named staff like Jacob—and reliable delivery within or ahead of promised timeframes. Although one reviewer had a minor issue with a disconnected fan LED, this did not significantly detract from the overall high satisfaction, as most customers report smooth transactions and robust product packaging.

Common feedback includes frequent praise for build quality, detailed system communication, and the professionalism of the staff. The ability to track order progress, as well as helpfulness in accommodating changes or urgent requests, emerges as a defining strength. Customers also appreciate thorough packaging and clear updates throughout the process, which contributes to positive perceptions of reliability and care in both service and delivery.

In summary, CyberPower PC UK is regarded as a reputable and reliable custom PC builder in the UK, noted for its customer-centric approach and high standards. Based on reviewed feedback, buyers in the UK can expect prompt service, responsive support, and a high likelihood of receiving a carefully constructed system according to specifications.
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What Customers Are Saying About CyberPowerPC UK?

smooth and seamless

the build was perfect

delivered ahead of schedule

Excellent workmanship and quality

delivered it 10 days earlier

their customer service

the whole process to purchase an absolute breeze

exceeded my expectations in every way

Cable management couldn't be better

the best experience

Trustguide extracts key phrases from reviews about CyberPowerPC UK and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of CyberPowerPC UK's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

CyberPowerPC UK Ratings

5

As of Based on 1975 revies as of Jul 10, 2025

CyberPowerPC UK Score

100%

As of Based on 1975 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 1975 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of CyberPowerPC UK's publicly available reviews View source

james murray rated CyberPowerPC UK 5 stars
6 days ago
Superb company. Bought a custom built high end PC and experience was smooth and seamless. I changed my mind on a few parts after order and Jacob was hugely helpful in making sure these changes happened. Cannot fault the company - informed via their order system as to the progress of my order and PC arrived fully built, well packaged and working after 2 weeks which was the timeframe for my build. All in all 10/10. Will 100% use this company again.
Dan Porter rated CyberPowerPC UK 5 stars
3 months ago
Best PC Building Company! I ordered a custom built PC and the build was perfect everything how i expected i did request a few additional extras after order and the support team were very helpful in doing everything to my specifications. Overall Im very happy with my PC and would 100% recommend this company to anyone looking to buy a PC!
Simon Wilson rated CyberPowerPC UK 5 stars
3 months ago
Ordering was a nice experience with lots of customisation options and a well laid out web UI. Item delivered ahead of schedule and am happy with the build quality. I did have to take apart as the fan LED's were not working and I found a connector has become disconnected. First time I have ordered a prebuild (normally build myself) but the scarcity of required GPU's and CPU's led me to CyberPower. Would recommend.

Frequently Asked Questions About CyberPowerPC UK

Can I customize my PC order after purchasing?

Yes, CyberPower PC UK allows customers to request changes to their build after ordering. Reviewers mention staff accommodating specification updates and communicating progress clearly through their order system.

How is shipping handled for custom-built PCs?

Orders are typically delivered within the quoted time frame, with some units even arriving ahead of schedule. Packaging is described as robust and protective, minimizing the risk of damage in transit.

Is technical support available for questions during the order or after delivery?

Customers report that both the support and build teams are responsive and helpful in answering technical questions about components and the build process. Communication channels are available throughout the process.

About CyberPowerPC UK

Online Stores
CyberPower PC UK is a company specializing in building custom desktop computers, primarily for gaming and professional use. Their business operates through an online platform where customers can configure systems to their specific needs using a wide range of components, which are assembled in-house and shipped directly to the buyer.

The company’s typical workflow involves order customization, status updates during the build process, and robust packaging for secure delivery. System assembly is managed by an experienced team, and customer queries are addressed by dedicated support staff throughout the ordering and fulfillment process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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