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Currys Reviews

Rated 3.8 based on 1453 Reviews

Online Stores in Wembley

Unit 1A, Stadium Retail Park, Wembley Park, Wembley HA9 8TS

Published on
July 28, 2025
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Currys's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Currys?

incredibly friendly, patient, and informative

very pleasant service

great experience of buying a tv

incredibly friendly, welcoming, and professional

so professional, kind and helpful

Really friendly staff, going the extra mile

exceptional professionalism assisting us today

service was excellent

served me as quickly as he could

helpful and attentive

Trustguide extracts key phrases from reviews about Currys and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 1453 customers have reviewed this business and rated it 3.8 Star out of 5. Trustguide conducted an in-depth analysis of Currys's publicly available reviews View source

Aleksandra Jarosz rated Currys 5 stars
4 months ago
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I’d like to give a big shoutout to the amazing employee at Currys Victoria who helped us recently with our phone contracts. She was incredibly friendly, patient, and informative throughout the entire process. She took the time to explain all the options clearly and worked hard to get us a great deal. Her professionalism and positive attitude made the experience stress-free and genuinely pleasant. Excellent customer service—thank you!
Zara rated Currys 5 stars
a month ago
Anwar in Wembley was very busy as the shop was understaffed. But he kindly took the time out to answer any of our questions. He was knowledgeable and we had a very pleasant service from the gentlemen and found what we needed!
Veronica J rated Currys 5 stars
a month ago
Me and my mum had a great experience of buying a tv today with the help of Nav. He was helpful and patient from the start and took us through the process with care. Thank you so much!

Reviews Summary

The overall sentiment from customers regarding Currys, an electronics retail and repair shop in London, is overwhelmingly positive. Reviewers frequently highlight staff members by name and praise their friendliness, professionalism, and willingness to help with detailed product knowledge. Customers consistently describe service as attentive, patient, and informative, with specific appreciation for staff clarity and helpfulness during the purchasing process. While one review mentions understaffing, this is balanced by the staff’s ability to maintain high service standards even in busy situations.

Key themes in the feedback include exceptional staff professionalism and knowledge, clear explanations of products and services, and an overall smooth and stress-free purchase experience. Positive mentions are spread across different store locations in London, such as Victoria, Wembley, and Wembley Park, indicating consistent service quality across branches. Staff members are often credited for going the extra mile and providing detailed advice on electronics, accessories, and aftercare, further enhancing the company’s reputation.

Overall, Currys enjoys a strong reputation in London for its customer-focused approach, knowledgeable employees, and reliable service delivery in electronics retail and repair. Customers demonstrate high trust and loyalty, as evidenced by their willingness to return and seek out particular staff members. The company is regarded as a reputable and reliable choice for electronics and related support in the London area.
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Frequently Asked Questions About Currys

Are staff members at Currys knowledgeable about products?

Yes, reviews often mention that staff provide clear explanations, expert knowledge, and detailed advice regarding product features and options, making it easier for customers to make informed purchase decisions.

Is the customer service at Currys attentive and helpful?

Customers repeatedly highlight staff as attentive, patient, and willing to go the extra mile to assist with purchases, answer questions, and resolve issues even when stores are busy.

Which locations in London are mentioned for exceptional service?

Reviews specifically mention Currys branches at Victoria, Wembley, and Wembley Park for outstanding service and knowledgeable staff.

About Currys

Online Stores
Currys is a retail company specializing in electronics, including televisions, computers, mobile devices, and related accessories. Operating from multiple physical locations in London, Currys offers both product sales and repair services, enabling customers to shop in-store for a wide variety of home electronics and technology products.

The company utilizes a face-to-face retail model where customers interact directly with knowledgeable staff for purchasing and support inquiries. Staff members assist with product selection, explain technical specifications, and provide guidance on related services such as warranties and returns. The business is structured around walk-in customer service and in-person sales transactions.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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