Trustguide floating notification
Get Trustguide AI reviews widget free
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride logo

Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride Reviews

Rated 4.9 based on 836 Reviews

Car Rental in Southampton

WE OPERATE DIRECTLY IN FRONT OF THE SHIPS IN EACH TERMINAL Head office, 21-35 St Denys Rd, St Denys, Southampton SO17 1GJ

Published on
August 12, 2025
Last updated
August 12, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

Got a busrning question about ?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

What Customers Are Saying About Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride?

excellent service both times

super convenient

go above and beyond

very friendly and lovely

the booking procedure was simple

very courteous and helpful

Friendly staff and cheaper too

easy to find the parking area

their meet and greet service

a really excellent and easy experience

Trustguide extracts key phrases from reviews about Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 12, 2025, 836 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride's publicly available reviews View source

Luke Woods rated Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride 5 stars
3 days ago
This is some text inside of a div block.
Cruise Azure is a parking company that specializes in providing services for passengers departing from Southampton. They offer both a "Park & Ride" and a "Meet & Greet" service, catering to different customer preferences and budgets. The Meet & Greet service is designed for maximum convenience. According to their website, a team member meets you at your designated terminal, just a short distance from the ship. They then take your car to a secure facility, which is gated and monitored by CCTV. On your return, they bring your car back to the terminal for you. Reviews for this service often highlight the friendliness of the staff and the seamless drop-off process. Customers appreciate the ease of not having to worry about finding a parking spot or navigating with luggage. For those looking for a more affordable option, Cruise Azure's Park & Ride service is an alternative. With this option, you drive your car to one of their secure parking facilities, and they provide a shuttle to and from the cruise terminal. Reviews for this service are generally positive, with customers praising the quick and efficient transfers. However, some past reviews have noted issues with signage to the car park, making it difficult to find. There have also been mentions of longer waits for the shuttle on the return journey, especially on days when multiple ships are in port. A key concern raised in some online discussions relates to the security of the parking facilities and the company's operational transparency. While the company's website states their facilities are secure with CCTV, a user on a cruise forum noted that when they first started, they had only mobile numbers and that they preferred to use more established providers. It is worth noting, however, that the company seems to be growing and has been granted some official planning permission for a site on St Denys Road, which was previously a car showroom. This suggests a more formal and permanent operation. In summary, Cruise Azure offers a range of parking solutions with a focus on customer service and convenience. The Meet & Greet service is a premium option, highly rated for its ease of use. The Park & Ride is a good value alternative, but it's advisable to check the most recent reviews for any updates on signage or potential wait times. As with any third-party parking provider, it's always recommended to double-check their latest reviews and policies before booking.
Rachel Bradley rated Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride 5 stars
2 months ago
We have used this company twice now and had excellent service both times. So easy to book, good price and super convenient. We drive to the port, park at the car park then they drive the car to a secure parking area. There are trolleys at the car park so you can move your suitcases easily to the ship. You can call 30 minutes prior to arrival so the car is ready for your arrival. However we’ve not needed to do this as they’ve made sure the car is ready for us (we can track our car through an app). Found this company by mistake as I was too late booking my “free parking” and the cruise company recommended Cruise Azure. Going forward I will never pick free parking as a cruise perk as I find this service so reliable and convenient. It is lovely getting off the ship and being able to walk a short distance to our car leaving behind the long queue of people waiting for coach transfers/ taxis etc. Their email communication is great including a video showing us exactly how to get to the drop off point.
Krishnamurthy Anbahan rated Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride 5 stars
2 months ago
Fantastic service. I left it too late to book for the ensuing cruise. Contacted the Azure CPS team. They were very friendly, accommodative and helpful. I was sent a link and advised to try in an hour and it worked like magic to book a parking just few days before our cruise. The guy who received the car was very friendly and lovely ( forgot to get his name. Sorry mate …) I was sceptical to leave my Range. But the car was looked after very safely. Thanks guys. Keep up the good work especially for the last minute gate crashes like me. Thanks again. Highly recommended their meet and greet service. It is just opposite to the cruise terminal for Brittania. *****

Reviews Summary

The overall sentiment for Cruise Azure’s cruise parking service in Southampton is highly positive based on recent reviews. Customers consistently note the ease of the booking process, the friendliness and helpfulness of staff, and punctual car return procedures. Several reviewers mention the convenience of the Meet & Greet service and the clarity of communications, especially with features such as car tracking and instructional videos. A minority of reviewers cite mild inconveniences like finding the parking area or the need to move luggage without additional help. Concerns about security and signage are occasionally discussed, mainly in older feedback or as caveats, but these do not appear to be widespread recent issues.

Frequent themes include professional and courteous service, fast and seamless handovers at the port, and the overall convenience versus other providers. Both Park & Ride and Meet & Greet options are praised for timely returns, clear communication, and smooth logistics at Southampton. Customers commonly appreciate being recommended to Cruise Azure when other providers are fully booked, indicating a reputation as a reliable alternative.

Overall, Cruise Azure is regarded as a reputable and efficient choice for cruise parking in the Southampton area. Reviewers mention intent to use the service again and recommend it to others, with several reporting repeat business. The company’s operational transparency and customer-focused offerings reinforce its positive standing as a trusted local parking service for cruise passengers in Southampton.
Read more

Frequently Asked Questions About Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride

How does Cruise Azure’s Meet & Greet parking work at Southampton?

With Meet & Greet, you drive to your terminal where a staff member meets you and takes your car to a secure facility. On your return, your car is brought back to the terminal for easy access.

Is the booking process with Cruise Azure straightforward?

Yes, reviews repeatedly mention that booking is easy, often done online. Customers receive instructional emails or videos, confirmation messages, and can track or coordinate the return of their vehicle easily.

Where is the car picked up and dropped off at Southampton Port?

According to customer reports, cars are usually handed over at the short-stay car park near the cruise terminal, a short walk from the departures area. Your car is returned to the same area when you disembark.

About Cruise azure parking, Southampton port parking, Southampton Meet & Greet Service, Southampton Park & Ride

Car Rental
Cruise Azure provides parking services for cruise passengers departing from Southampton. The company offers both Meet & Greet and Park & Ride options, aiming to accommodate customer preferences and budgets. Service is delivered in-person at the port, with staff handling the transfer and secure storage of vehicles during cruise trips.

The company manages secure parking facilities monitored by CCTV and operates shuttle transfers where applicable. Bookings are made online, and clear instructions for drop-off and pick-up are provided. The operational model emphasizes convenience, timely vehicle return, and smooth customer handover directly at Southampton’s cruise terminals.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15919605217310890204
Install Trustguide reviews widget on your website
Trustguide floating notification
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.