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Crown Coachworks Auto Body & Paint Reviews

Rated 4.6 based on 130 Reviews

2122 S Sepulveda Blvd, Los Angeles, CA 90025, United States

Car Body Shops | Los Angeles, CA

Published on
February 19, 2024
Last updated
March 13, 2024

Reviews Summary

The analysis of customer reviews for Crown Coachworks Auto Body & Paint reveals a generally positive reputation, characterized by customer satisfaction with both the quality of repair work and the level of customer service provided. A common thread among the positive reviews is the efficiency and professionalism displayed by Eyal, Lisa, and their team, recognized specifically for their communication, handling of insurance, and transparent process. The completeness of repairs, including detailing and ensuring a proper paint match, adds to the overall high regard for their workmanship. This suggests that the company excels in delivering a hassle-free, thorough service experience. However, the occurrence of a negative experience due to unprofessional conduct, in at least one customer's report, indicates that while the general trend is positive, there may be isolated instances where the company's service falls short of expectations.

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What Customers Are Saying About Crown Coachworks Auto Body & Paint?

Trustguide uses AI to extract key phrases from reviews about Crown Coachworks Auto Body & Paint and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Crown Coachworks Auto Body & Paint's customers had a positive experience.

Positive
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Crown Coachworks Auto Body & Paint Ratings

5

As of Based on 130 revies as of Feb 19, 2024

Crown Coachworks Auto Body & Paint Score

As of Based on 130 revies as of Feb 19, 2024

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Customer Reviews

As of Mar 13, 2024, 130 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Crown Coachworks Auto Body & Paint's publicly available reviews View source

Robert Cho rated Crown Coachworks Auto Body & Paint 5 stars
a week ago
What can I sincerely say that portrays my satisfaction with my experience at Crown Coachworks that hasn't already been expressed by all the other satisfied customers. Simply put, I couldn't have had an easier time dealing with what is usually a situation full of headaches for all of us. After the initial estimate, I literally just dropped off my car, and then picked her up as good as new. That was it...Eyal and Lisa took care everything else. Both were extremely kind, professional, and helpful throughout the entire process. They even handled coordinating with my insurance for having some damage repaired that happened on a previous claim I had. I genuinely felt my car was in good hands and the finished work definitely showed it was. Enough good things cannot be said when you truly find essential businesses that are run and owned by people you can trust. I honestly would not have any problems recommending this place to anybody. And if there is ever a time I am in need of such services again, I already know where I will be returning. Thank you to all of you at Crown Coachworks!
Jose Bengochea rated Crown Coachworks Auto Body & Paint 5 stars
10 months ago
Without a doubt the best car repair and auto body shop in Los Angeles, and flat out best auto experience I have ever had. Accidents, scratches, and bumps may be an unfortunate fact of life in a motor filled city, but Eyal, Lisa, and the Crown Coachworks team are there to deliver the absolute best. Definitely insist on taking your car here for any need you may have, you’ll receive A+ service from a team of friendly professionals who take the utmost pride in their work. Recommend Crown Coachworks 10000000%. Wish could rank above 5 stars as they deserve the best
Aria Brice rated Crown Coachworks Auto Body & Paint 5 stars
10 months ago
I am beyond satisfied with Crown Coachworks and their amazing repair job, detailing, patience and care they did for my little red car, otherwise nicknamed by the shop as “the mascot”. Not only did they house my car long term while waiting for pesky manufacturer parts, they kept in contact with me throughout the process. When it came time to take my car home, I saw it looking like it just came off the assembly line. They even detailed the interior, gave it a polished wash and I felt like I was driving a brand new car again. A+++, I cannot recommend this shop enough!! They will take care of you 1000%. Thank you! 🔥🚘🛠️

Frequently Asked Questions About Crown Coachworks Auto Body & Paint

Is Crown Coachworks Auto Body & Paint known for communicating effectively with customers throughout the repair process?

Yes, many customers have commended Crown Coachworks for their excellent communication and consistent updates throughout the repair process.

Will the company handle insurance claims directly?

Crown Coachworks is reported by several clients to be proficient in dealing with insurance companies, suggesting they can coordinate with your insurer to facilitate claims.

Can I expect my car to be detailed as part of the repair service?

Many reviews indicate that Crown Coachworks often includes a thorough detailing of the vehicle as part of their repair services, delivering cars that look remarkably clean and well-maintained.

About Crown Coachworks Auto Body & Paint

Car Body Shops

SpecialtiesWe specialize in Audi, Bentley, BMW, Honda, Jaguar, Lexus, Mercedes-Benz, Porsche, Toyota as well as hybrid vehicles including Toyota Prius. If you are in an accident, we can help. Just call us at 310.575.0700 and we'll tow your car in if it is not driveable. Every insurance accepted. We provide a LIFETIME GUARANTEE on repairs.We are lease return experts and can help you with any repairs needed. Our professional staff we'll get you back on the road with quality and expertise repairs.** Know Your Rights: If you are going through insurance to repair your car, whether your own insurance as the insured or another as the claimant, you have the right to select the repair facility of your choice.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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