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A.O.K. Auto Body & Glass Inc. Reviews

Rated 4.8 based on 135 Reviews

1330 Washington Ave, Philadelphia, PA 19147, United States

Car Body Shops | Philadelphia, PA

Published on
February 29, 2024
Last updated
March 13, 2024

Reviews Summary

Upon analyzing the latest customer reviews for A.O.K. Auto Body & Glass, the overall company reputation emerges as decidedly positive. The feedback recurrently lauds the high-quality repair work, with numerous clients asserting that their vehicles were restored to a 'like new' condition, with some even comparing the results to factory-level standards. Customers consistently commend the professional and friendly staff, highlighting an excellent service ethos throughout the company. Tim, presumably a front-office staff member, is frequently mentioned by name, indicating strong, personalized customer engagement. The provision of automatic progress updates and punctuality in completing work further contribute to the clientele's satisfaction. Notably, the clientele also appreciates the additional touches such as car cleaning, and the consideration shown to them by assisting with tasks like navigating traffic when leaving the shop.

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What Customers Are Saying About A.O.K. Auto Body & Glass Inc.?

Trustguide uses AI to extract key phrases from reviews about A.O.K. Auto Body & Glass Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of A.O.K. Auto Body & Glass Inc.'s customers had a positive experience.

Positive
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A.O.K. Auto Body & Glass Inc. Ratings

5

As of Based on 135 revies as of Feb 29, 2024

A.O.K. Auto Body & Glass Inc. Score

As of Based on 135 revies as of Feb 29, 2024

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Customer Reviews

As of Mar 13, 2024, 135 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of A.O.K. Auto Body & Glass Inc.'s publicly available reviews View source

Taylor Scahill rated A.O.K. Auto Body & Glass Inc. 5 stars
5 months ago
Took my car here after having an accident on the turnpike. I could not have had a better experience with getting repairs done. The service was excellent, my car is good as new. The team really went above and beyond with cleaning the car and ensuring everything was done perfectly. Service was personable and the owner was great to work with. Will definitely return for any future auto needs.
Mi Ke rated A.O.K. Auto Body & Glass Inc. 5 stars
a year ago
I was very impressed with the turnaround time. My car looks like I just got it off the lot. Very professional and friendly staff! I would highly recommend them to anyone who needs auto body repair.
Sierra Uqdah rated A.O.K. Auto Body & Glass Inc. 5 stars
a year ago
The repairs done to my car made it look like it just came out of factory production!!! The guys at the shop worked so well communication and updates are a big thing for me and I was included in the entire process. From ordering parts to painting and assemble time. Two weeks of extensive labor and I’m back on the road. I can not thank AOK enough! Please visit this body and glass shop you will not be disappointed. Thank you to everyone who had a part in working on my car and getting me and my family back on the road. Service: Body & Trim

Frequently Asked Questions About A.O.K. Auto Body & Glass Inc.

What kind of auto body and glass services does A.O.K. Auto Body & Glass provide?

A.O.K. Auto Body & Glass offers a range of services including body and trim work, painting, and auto glass repair. They handle both minor and major repairs and are skilled in restoring vehicles to a like-new condition.

How does A.O.K. Auto Body & Glass handle communication with clients during repairs?

The shop places a strong emphasis on client communication, providing automatic updates via email and staying inclusive throughout the repair process. They are praised for their responsiveness and the clarity of information they provide.

Do customers need to follow up for post-repair issues at A.O.K. Auto Body & Glass?

Based on customer feedback, A.O.K. Auto Body & Glass appears to be very responsive to post-repair inquiries and issues. They have been reported to assist with additional fixes, such as leaks, at no extra charge, suggesting a commitment to long-term customer satisfaction.

About A.O.K. Auto Body & Glass Inc.

Car Body Shops
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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