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CrookandBlight Reviews

Rated 4.6 based on 399 Reviews

Estate Agents in Newport

Bank Buildings, 67 Bridge St, Newport NP20 4AQ

Published on
September 9, 2025
Last updated
September 9, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of CrookandBlight's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About CrookandBlight?

great experience with Crook and Blight's letting team

showed great patience and understanding

customer service has been excellent

they was amazing from start to finish

handle everything efficiently and with great professionalism

providing assistance that went above and beyond

exemplary from start to finish

professional and friendly in helping us

communication has been exemplary

great service and anything raised would be dealt with immediately

Trustguide extracts key phrases from reviews about CrookandBlight and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 09, 2025, 399 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of CrookandBlight's publicly available reviews View source

Ism spot rated CrookandBlight 5 stars
a month ago
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I've had a great experience with Crook and Blight's letting team. They are very professional, cooperative, and always quick to respond. Communication was smooth throughout, and any queries I had were dealt with promptly and efficiently. I really appreciate their service and wouldn’t hesitate to trust them again in the future. Highly recommended!
sabre pearl rated CrookandBlight 5 stars
a week ago
I purchased a property from Crook & Blight. They had to wait a year to complete on the sale due to two of my buyers pulling out. The staff at Crook & Blight, especially Elli Mae showed great patience and understanding throughout, and now, having moved into my new property, I am absolutely thrilled with my new home.
Fran Williams rated CrookandBlight 5 stars
a week ago
I have recently chosen crook and blight to manage a rental property for me. So far their customer service has been excellent. Big thanks to Becky and Aimee who have been keeping me updated and informed about the process and have been very patient with all my questions. They’ve been supporting me with finding new tenants and hopefully will secure a new tenant soon. I would highly recommend anyone to use this agency if you want great service!

Reviews Summary

The overall sentiment from customer reviews for Crook and Blight Estate Agents is strongly positive. Reviewers consistently note professionalism, responsiveness, and a helpful approach from the staff, with multiple mentions of team members like Becky, Anthony, Elli Mae, and Aimee. Clear communication, efficiency in handling queries, and staff patience are highlighted as common behaviors. While a few comments express hope for future tenant placements, the feedback is largely favorable, with minimal criticism and high levels of trust reported.

Frequent themes across the reviews include excellent customer service, ongoing updates throughout property transactions, and a smooth rental or purchase process. Customers highly value the proactive follow-up, transparency during property management or sales, and the ability to handle complex or delayed situations professionally. The Newport location is referenced, with reviewers appreciating both the range of properties and the team’s local expertise.

Overall, Crook and Blight Estate Agents is seen as a reliable and effective service provider in Newport. Their strong reputation centers on professionalism, helpfulness, and consistent delivery, including for long-term clients and repeat business. Many reviewers affirm their willingness to recommend Crook and Blight to others, underpinning the agency’s trusted status in the local property market.
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Frequently Asked Questions About CrookandBlight

How does Crook and Blight communicate with clients during the sales or letting process?

Clients report clear, regular communication from Crook and Blight. Staff provide timely updates on progress and answer questions promptly, ensuring clients are kept informed at each stage of the transaction.

Are the staff at Crook and Blight helpful and professional?

Yes, reviewers consistently mention staff members being friendly, knowledgeable, and supportive. Staff such as Becky, Anthony, Elli Mae, and Aimee are frequently praised for professionalism and going above and beyond in their service.

Does Crook and Blight offer property management services?

Yes, Crook and Blight manages rental properties for landlords, handling tenant communication, property updates, and using an online portal for up-to-date information. Their team aids in finding tenants and supports landlords throughout the letting process.

About CrookandBlight

Estate Agents
Crook and Blight Estate Agents operates in the real estate sector, offering services related to property sales, lettings, and property management for both homeowners and landlords. The company provides in-person support through their office as well as digital tools such as an online portal for property updates and documentation.

The agency is staffed by a team who handle various stages of the customer journey including viewings, tenancy management, purchase support, and sale completion. Processes are structured to maintain direct communication and timely updates, ensuring each client is kept informed through every stage of property rental or sale cycles.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.