Craftmaster Furniture Reviews

The reputation of Craftmaster Furniture appears to be mixed based on the latest customer reviews. While some customers express satisfaction at the quality and durability of their purchases, others report significant issues with the products and the company’s after-sales service. The primary concern involves the longevity of the furniture, with customers reporting premature flaking, pilling of fabrics, cushion support issues, and construction flaws shortly after acquisition. Notably, customers are experiencing a lack of satisfactory support from Craftmaster's customer service when attempting to address these problems, particularly when the warranty period has concluded. A particularly alarming complaint relates to the infestation of termites in recently acquired furniture items. On the other hand, positive feedback acknowledges Craftmaster's customization options, comfort, and customer service, at least during the shopping and delivery process. The impressions suggest that while there are instances of high-quality furniture and service, there is inconsistency in product durability and customer service.

Craftmaster has been building American-made, affordable custom upholstery for over 50 years. We'd be honored to build something special for you.