The Range Reviews
Rated 3.6 based on 191492 Reviews
Online Stores in US
GB
Published on
January 18, 2024
Last updated
July 10, 2025
The Range appears to maintain a positive reputation among consumers, particularly emphasizing value-for-money, customer service responsiveness, and delivery efficiency. Customer feedback exhibits a trend of satisfaction with the quality of products relative to their cost, especially for items such as mattresses that offer comfort at an affordable price. The online purchasing process is described as clear and user-friendly, with proactive communication and prompt delivery, even during busy holiday periods. However, there are environmental concerns regarding excessive packaging and consumer discontent with the handling of returns, especially when products do not meet expectations or arrive damaged. Some consumers have faced challenges with the marketplace partner on The Range's website, mentioning frustration with the difficulty of returning items. Furthermore, product packaging, particularly the use of expanded polystyrene, has caused environmental and disposal concerns for some customers.
According to the reviews, The Range's customer service is generally very responsive and effective in resolving delivery issues. Customers have reported quick and professional assistance leading to timely resolutions.
Yes, customer feedback suggests that products from The Range, such as mattresses, often provide good quality relative to their price point. Many customers have expressed satisfaction with the comfort and look of the products.
There are customer concerns regarding the environmental impact of The Range's packaging. Specifically, the use of expanded polystyrene has been criticized, suggesting that The Range could improve by adopting more eco-friendly packaging solutions.
