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Core Residential Reviews

Rated 4.8 based on 110 Reviews

85 Salusbury Rd, London NW6 6NH

Estate Agents London

Published on
June 15, 2025
Last updated
June 16, 2025

What Customers Are Saying About Core Residential?

super helpful, friendly, and professional

did a fantastic job managing

dealt with the sale of our property in a very professional way

incredibly helpful throughout our journey

Chris was superb

always super quick in his responses

friendly, efficient and responsive

exceptional professionalism, dedication, and expertise

knowledgeable, supportive, and a great communicator

genuine, friendly, responsive and very helpful

Trustguide extracts key phrases from reviews about Core Residential and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Core Residential's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Core Residential Ratings

5

As of Based on 110 revies as of Jun 15, 2025

Core Residential Score

90%

As of Based on 110 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 16, 2025, 110 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Core Residential's publicly available reviews View source

Grace Blakeney rated Core Residential 5 stars
2 months ago
Chris is absolutely incredible and we are so lucky to have found a flat with Core Residential. From the start to finish he was super helpful, friendly, and professional. He made the whole process feel easy and hassle-free. Communication was amazing—my sister & I always kept in the loop, and any questions I had were answered quickly. It’s clear Chris genuinely cares about both tenants and landlords, which is very rare! If you’re looking for a letting agent who is reliable, efficient, and actually cares, I’d 100% recommend Chris / Core Residential. Thanks again for everything!
Ryan Hill rated Core Residential 5 stars
2 weeks ago
Chris and the team at Core Residential did a fantastic job managing the sale of our London property. From start to finish, they were professional, super responsive, and a real pleasure to work with. This team resolves things fast…! His calm, professional and proactive approach made the whole experience swift and easy to manage. I would highly recommend Core Residential to anyone looking to sell their property.
Vincent Mezzela rated Core Residential 5 stars
2 weeks ago
We can honestly give Chris at CORE Residential a much deserved positive review as he dealt with the sale of our property in a very professional way from the beginning to the end. Chris was always keeping us up to date with the sale and he was there right through to the completion for any questions we had. We would highly recommend using CORE Residential to sell your property, if you don't want to sell you could always use someone else !! Thanks again Chris we will definitely use you again .

Reviews Summary

Customer reviews for Core Residential estate agency reflect a highly positive overall sentiment, with repeated references to professionalism, efficiency, and responsiveness from staff, particularly Chris Casey-Kon and Elsa. Reviewers consistently note that the team is supportive throughout renting, buying, and selling processes. Communication is a recurring strength, with frequent updates and swift responses highlighted, though one review mentions occasionally feeling rushed as a minor critique.

Frequent themes across Core Residential’s London property services include clear and transparent processes, excellent problem-solving during unexpected issues, and a genuine commitment to the interests of both landlords and tenants. Several clients highlight Core’s proactive approach, from coordinating repairs after property damage to arranging refurbishments and strategic viewings. Many clients mention seamless experiences and a personal touch, which distinguishes Core from larger, less personable agencies.

Overall, Core Residential is regarded as a reliable and reputable estate agency in London, known for its effective communication, responsiveness, and thorough approach to property management and transactions. Clients appreciate the agency’s attention to detail, clear workflow, and problem resolution, reinforcing its status as a preferred choice in the London residential property market.
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Frequently Asked Questions About Core Residential

How does Core Residential manage communication during the property process?

Core Residential is frequently praised for clear and timely updates. Clients receive prompt responses to queries and remain informed at each stage, whether renting, buying, or selling, ensuring transparency throughout the transaction.

Can Core Residential handle unexpected property issues?

Yes. The agency has managed situations such as water damage repairs, insurance claims, and refurbishments. They proactively coordinate with contractors and keep clients informed, ensuring that unexpected issues are resolved efficiently.

Does Core Residential work with both landlords and tenants?

Core Residential works with landlords, tenants, buyers, and sellers. They represent both sides of the transaction, offer advice on property enhancement, and manage all major steps from listing to completion.

About Core Residential

Estate Agents
Core Residential operates as an estate agency based in London, specializing in property sales, lettings, and property management. The company serves landlords, tenants, buyers, and sellers, focusing on residential properties within central and greater London. Its services include marketing, property viewings, negotiation, and guidance throughout transactional processes.

Core Residential utilizes a hands-on and client-focused operational model. The agency provides regular updates and maintains open communication, coordinates between multiple parties, and manages all logistical aspects of property transactions. Additional services include organizing repairs and refurbishments, as well as advising clients on property presentation and value enhancement.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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