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Christian Brothers Automotive Midway Reviews

Rated 4.8 based on 886 Reviews

19020 Midway Rd, Dallas, TX 75287, United States

Car Garages | Dallas, TX

Published on
February 17, 2024
Last updated
March 13, 2024

Reviews Summary

Reviewing the customer testimonials for Christian Brothers Automotive Midway reveals a clear pattern of appreciation towards the company's customer service and efficiency. Customers regularly highlight the staff's friendliness, politeness, and professionalism, which resonate as a significant factor contributing to positive experiences. The convenience offered by the shuttle service is often praised, alongside the company's ability to deliver quick and seamless service. However, a notable concern regarding parking and access, particularly due to area construction, has been mentioned. Another point of contention for some customers pertains to the pricing, which may be considered high relative to competing service shops. Despite the largely positive sentiment, there has been an isolated incident of questionable service where a customer challenged the necessity and cost of recommended brake services.

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What Customers Are Saying About Christian Brothers Automotive Midway?

Trustguide uses AI to extract key phrases from reviews about Christian Brothers Automotive Midway and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Christian Brothers Automotive Midway's customers had a positive experience.

Positive
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Christian Brothers Automotive Midway Ratings

5

As of Based on 886 revies as of Feb 17, 2024

Christian Brothers Automotive Midway Score

As of Based on 886 revies as of Feb 17, 2024

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Customer Reviews

As of Mar 13, 2024, 886 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Christian Brothers Automotive Midway's publicly available reviews View source

Wade Callender rated Christian Brothers Automotive Midway 5 stars
a month ago
I had a fantastic experience. My car displayed an engine light and I dropped my car the next day after located them through a Google search. The convenience of their shuttle service to my job and the pick-up after my car was completed was truly exceptional. The staff exhibited excellent customer service, being not only friendly but also very polite. It’s refreshing to receive such top-notch service in the auto care industry. Highly recommended for their efficiency and customer-focused approach.
Tracy McFadden rated Christian Brothers Automotive Midway 5 stars
3 weeks ago
The service and professionalism are absolutely excellent. They communicated well and performed the diagnostics and work quickly and efficiently. I will return to CB but may find one with better parking and access. The parking and access are nerve wracking. They are too busy to have one long narrow drive. Maybe when the construction in the area is done access will be easier.
Danna Houk rated Christian Brothers Automotive Midway 5 stars
3 weeks ago
The entire experience. Reed was very accommodating from the beginning, helping me get to the shop when I could not reach the tow company, arriving very quickly, getting me an estimate quickly and same-day service. They took me to work and then picked me up when my vehicle was finished. The entire process was seamless. I have never had a better experience with any auto-repair shop in 30 years. 10/10 highly recommend.

Frequently Asked Questions About Christian Brothers Automotive Midway

Does Christian Brothers Automotive Midway offer a shuttle service?

Yes, Christian Brothers Automotive Midway offers a shuttle service that can take customers to their work or home and pick them up once their vehicles are serviced.

Are diagnostic services at Christian Brothers Automotive Midway free of charge?

Diagnostic services may incur a fee, but in some instances, such as when the issue is identified as a recall problem, the diagnostics may be offered at no charge.

How does Christian Brothers Automotive Midway compare to other service shops in terms of pricing?

The pricing at Christian Brothers Automotive Midway can be higher than some other service shops, as some customers have noted. It is recommended that potential customers inquire about service costs beforehand and perhaps get a second opinion if uncertain.

About Christian Brothers Automotive Midway

Car Garages

Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. For over 36 years and across 29 states our guiding principle of “Love Your Neighbor As Yourself” has pathed the way for exemplary customer service. Every guest is approached with transparency, integrity, and compassion to make auto repair easy for every car owner! For auto repair services you can trust, choose Christian Brothers Automotive

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.