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Chancellors - St Johns Wood Estate Agents Reviews

Rated 4.7 based on 194 Reviews

88 St John's Wood High St, London NW8 7SH

Estate Agents London

Published on
June 15, 2025
Last updated
June 15, 2025

What Customers Are Saying About Chancellors - St Johns Wood Estate Agents?

fantastic experience renting through Chancellors

superb efficiency and diligence

went over and above in their duty

smooth and stress-free

went above and beyond to help us

exceptional service throughout my property search

very efficient and helpful

fantastic experience with Chancellors

tenacious but also empathetic

Trustguide extracts key phrases from reviews about Chancellors - St Johns Wood Estate Agents and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Chancellors - St Johns Wood Estate Agents's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Chancellors - St Johns Wood Estate Agents Ratings

5

As of Based on 194 revies as of Jun 15, 2025

Chancellors - St Johns Wood Estate Agents Score

90%

As of Based on 194 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 194 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Chancellors - St Johns Wood Estate Agents's publicly available reviews View source

Sandra Ramírez rated Chancellors - St Johns Wood Estate Agents 5 stars
2 months ago
I had a fantastic experience renting through Chancellors real estate agency while searching for a new flat in London. Miles Freeman, the agent who responded to my inquiry about a property in St John’s Wood, was exceptionally cordial and responsive. He consistently kept me updated—always calling first and following up with detailed emails whenever I was unavailable. When it came time to view the property, he was punctual, professional, and answered all my questions thoroughly. Once I made an offer, Miles was incredibly efficient in guiding me through the process. He ensured everything moved forward smoothly, and his prompt communication made the entire experience seamless. After the landlord accepted my offer, he continued to provide excellent support, making this one of the most efficient and effective rental processes I’ve had in London. I highly recommend Chancellors, and especially Miles Freeman, for anyone looking for a stress-free renting experience!
Joan Guha rated Chancellors - St Johns Wood Estate Agents 5 stars
2 months ago
We have been most impressed with Bobby Panesar and Miles Freeman at Chancellors , St John’s Wood. Both of them handled our recent rental in the area with superb efficiency and diligence. Nothing was too much trouble for Miles , he has always been polite and yet extremely patient with all the numerous difficult issues which had risen before we finally signed our contract. Miles is a great asset to Chancellors . As the Director of Rentals at Chancellors , Bobby choreographed our case through with finest professionalism and deserves all our thanks.
marilyn chalmers rated Chancellors - St Johns Wood Estate Agents 5 stars
2 months ago
My experience with Chancellors has been superb! They found my buyer, dealt with things out of my control and nothing was too much trouble for them. They went over and above in their duty and Leanne, Dean and James were brilliant! Thank you to you all.

Reviews Summary

Overall sentiment towards Chancellors, an estate agency in London, is highly positive, with reviewers frequently citing professionalism, efficiency, and strong communication. Many customers mention individual staff members by name—such as Miles Freeman, Bobby Panesar, and Sina—indicating personal attention and exceptional service. While the majority of experiences are positive, one negative review notes issues with pre-tenancy conditions not being met.

Common feedback includes appreciation for proactive updates, smooth handling of contracts, patience with complex situations, and willingness to go the extra mile. Clients point to the agency’s responsiveness, thorough process management, and the ability to resolve issues collaboratively. This pattern of support is observed across various parts of London, particularly in St John’s Wood. Detailed communication, prompt action, and staff professionalism are consistent themes throughout the reviews.

Based on these reviews, Chancellors is regarded as a reliable and efficient estate agent for both lettings and sales in London. Repeat expressions of thanks and recommendations underline trust in the agency’s staff and operations. The focus on personal service and issue resolution contributes to a strong and favorable local reputation.
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Frequently Asked Questions About Chancellors - St Johns Wood Estate Agents

How does Chancellors support tenants and landlords during the rental process?

Chancellors provides regular updates, manages contract details, and offers assistance from dedicated agents. Staff are responsive to questions, help resolve issues, and actively coordinate between all parties to ensure smooth completion of rental transactions.

Are individual agents acknowledged for their service at Chancellors?

Yes, reviewers often mention agents like Miles Freeman, Bobby Panesar, and Sina by name, indicating personal service, professionalism, and a strong commitment to clients through clear communication and attention to detail.

What if agreed pre-tenancy conditions are not met?

One review notes an issue where pre-tenancy conditions such as cleaning and furnishing were not fulfilled as promised. While this appears to be rare, it suggests it is important to confirm agreement details are addressed before move-in.

About Chancellors - St Johns Wood Estate Agents

Estate Agents
Chancellors is a real estate agency specializing in property lettings and sales within London. The company supports clients through the process of renting, buying, or selling flats and houses, operating primarily through in-person interactions and communication via phone and email.

Chancellors manages contracts, property searches, application processes, and tenant placements. Its operational model involves dedicated agents handling individual cases, coordinating with landlords or buyers, and providing regular updates. The company handles both negotiations and administrative tasks to complete property transactions efficiently.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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