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Chancellors - Notting Hill Estate Agents Reviews

Rated 4.8 based on 335 Reviews

15 Notting Hill Gate, London W11 3JQ

Estate Agents London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

The overall sentiment towards Chancellors estate agency is strongly positive, based on the majority of customer reviews. Clients frequently highlight individual agents such as Jordan Law, Alex, Charlin Irwin, Will, and Abida for their professionalism, attentiveness, and clear communication during sales and lettings processes. While there are consistent commendations for the staff's helpfulness and customer focus, one reviewer expresses significant dissatisfaction with property management, citing poor communication and unresolved issues.

Common feedback includes staff responsiveness, honest advice, and the ability to tailor property options to individual needs. Repeat mentions of being kept informed and guided through the rental or sales journey suggest reliability in client communications. Customers across various transactions describe the agents as approachable and knowledgeable, making the often complex process of buying or renting a property feel straightforward and manageable.

Overall, Chancellors as an estate agent is regarded as a reliable and client-focused provider in its market. The strong reputation for clear communication and agent professionalism appears to drive positive experiences, with only isolated negative feedback in the property management segment. This positions Chancellors as a preferred choice for many seeking estate agency services in the region.
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What Customers Are Saying About Chancellors - Notting Hill Estate Agents?

attentive, professional, and genuinely invested

a great experience working with him

pleasure to speak to

willing to go the extra mile

💯 % Help and Support

incredibly helpful and always ready

super responsive, really took the time

amazing agent, one of the best

handled my lease process seamlessly

Trustguide extracts key phrases from reviews about Chancellors - Notting Hill Estate Agents and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Chancellors - Notting Hill Estate Agents's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Chancellors - Notting Hill Estate Agents Ratings

5

As of Based on 335 revies as of Jun 15, 2025

Chancellors - Notting Hill Estate Agents Score

90%

As of Based on 335 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 335 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Chancellors - Notting Hill Estate Agents's publicly available reviews View source

Kazaw Sabir rated Chancellors - Notting Hill Estate Agents 5 stars
a month ago
I had a fantastic experience with Jordan Law from Chancellors, while searching for a new rental property. From the very beginning, he was attentive, professional, and genuinely invested in finding a place that met my needs. He took the time to understand exactly what I was looking for in terms of location, budget, and amenities, and quickly came back with several great options. What stood out most was his clear communication and prompt responses throughout the entire process. He kept me informed every step of the way and made the everything feel smooth and straightforward. I would highly recommend Jordan to anyone looking for a rental property. His friendly and helpful approach made all the difference!
Yogesh Khamitkar rated Chancellors - Notting Hill Estate Agents 5 stars
a month ago
Jordan was fantastic throughout the process. I reached out to him on Tuesday morning, and he responded promptly, arranging a viewing on short notice. During the viewing, he answered all our questions thoroughly and demonstrated a strong knowledge of the property, which was very reassuring. His professionalism and honesty stood out, and his communication skills definitely contributed to our decision to make an offer. Overall, a great experience working with him.
Roberta Matekovic rated Chancellors - Notting Hill Estate Agents 5 stars
a month ago
Jordan Law is probably one of the most attentive agents I had the pleasure of being in contact with. He kept me up to date with properties that match my requirements, he was a pleasure to speak to and even though we didn't end up renting a property from him, I would definitely remember Jordan and contact him in the future if there will be a need to do so

Frequently Asked Questions About Chancellors - Notting Hill Estate Agents

Do Chancellors agents provide clear communication throughout the process?

Yes, agents are frequently praised for their responsiveness and clear, regular communication, keeping clients up to date from inquiry through to decision-making and contract stages.

Are Chancellors staff attentive to customer needs?

Reviews indicate that staff consistently take time to understand customer requirements, present suitable options, and offer guidance specific to each client’s situation.

How are property management issues handled by Chancellors?

While most feedback is positive regarding general sales and lettings, one review highlighted delays and communication problems in property management cases, indicating some inconsistencies in this particular service area.

About Chancellors - Notting Hill Estate Agents

Estate Agents
Chancellors is an estate agency specializing in residential property sales, lettings, and property management. The company operates in the real estate sector, connecting buyers, sellers, landlords, and tenants through in-person consultations, property viewings, and ongoing client support.

Chancellors coordinates its services through dedicated property agents who assist clients from initial inquiry to final transaction. Their workflow typically involves property valuations, marketing, organizing viewings, negotiating offers, and facilitating contracts or tenancy agreements. Property management services are also provided, including communication between property owners, tenants, and contractors.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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