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Carlowrie Castle
Carlowrie Castle

Carlowrie Castle Reviews Summary

Wedding Venue | Edinburgh

What do customers say about Carlowrie Castle?

As of Mar 29, 2024, 375 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
March 29, 2024
Last updated
March 29, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
375
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Carlowrie Castle's customer reviews analysis

Evaluating the aggregated reviews for Carlowrie Castle, it is evident that the establishment garners a strongly positive reputation, particularly in the context of weddings and events. Key elements contributing to the company's esteem include the quality of service, aesthetics of the venue, and the culinary offerings. The commitment of the staff is repeatedly praised, with adjectives such as 'friendly,' 'welcoming,' and 'attentive' consistently utilized across customer feedback. The management of events is noted to be well-organized, with particular accolades directed at the coordination and attention to detail. The venue itself receives commendation for its fairy tale-like ambiance, contemporary interior, well-maintained grounds, and unique decor, including notable artwork and the presence of highland cows, which add a distinctive charm. The overarching trend suggests Carlowrie Castle provides a high-quality, seamless experience for its guests.

Positive Feedback

Concentrating on the positive aspects within customer testimonials for Carlowrie Castle, several facets stand out that constitute a favorable impression. Firstly, the service quality is a commonly highlighted strength. Staff members are described as 'on the ball,' 'friendly,' and 'incredible,' contributing to the overall sense of exceptional service quality. The venue's aesthetics are frequently lauded, with specific references to the stunning castle, well-kept gardens, and the harmonious blend of historical and contemporary design. The food, including dishes such as beef wellington, is repeatedly praised for its tastiness, enhancing the event experience. Moreover, the logistical handling of events, especially weddings, is regarded as seamless, attributed to thorough organization and an evidently proficient team. These consistently positive experiences underscore Carlowrie Castle's dedication to excellence in customer satisfaction.

Concerns and Threads

Despite the predominantly positive reception, an assessment of the reviews does not reveal explicit negative aspects regarding the experiences at Carlowrie Castle. From the data provided, there are no recurring themes or significant trends surfacing that reflect dissatisfaction or subpar experiences. The absence of negative feedback within these reviews suggests that either such experiences are infrequent or that any negative aspects have not been articulated in the provided customer feedback. Nonetheless, this review analysis is limited to the input at hand, and a broader scope of feedback would be necessary to draw a comprehensive conclusion about any potential areas of improvement for the Castle.

Frequently asked questions about Carlowrie Castle

Is Carlowrie Castle suitable for weddings and large events?

Absolutely, Carlowrie Castle is frequently celebrated for hosting weddings and events, with many guests praising the venue's fairy tale aesthetic, professional staff, and well-organized event management.

Are there unique features at Carlowrie Castle that enhance the experience?

One of the Castle's unique features is the presence of Highland cows on the grounds, which are often mentioned as a charming addition. The Castle also boasts a contemporary interior with impressive artwork, and individually designed rooms that contribute to its uniqueness.

How do guests rate the food and service at Carlowrie Castle?

Guests frequently praise the food, particularly highlighting dishes like beef wellington. The service is noted as a standout component, with staff described as friendly, welcoming, and efficient, contributing to a positive dining and event experience.

Recent customer reviews and testimonials for Carlowrie Castle

Carlowrie Castle
Leila Garcia
5-Star
4 months ago
Gorgeous hidden gem! The castle exceeded our expectations, every room is different, the food is really tasty ( I totally recommend beef wellington ❤️) and an added extra: you can see Highland cows , soo cute.
Carlowrie Castle
MPG Entertainments
5-Star
4 months ago
Not only is Carlowrie one of our favourite venues to work in, it's one of the top venues to get Married or have an event in, and 90% of it comes down to the staff. They're always on the ball, and they make sure and look after everyone from couples to guests to suppliers. The venue itself is stunning, from the moment you turn into the drive, to the contemporary interior and the orangery! That's without mentioning the amazing artwork around the Castle, or the "Carlowrie Cattle" It's been amazing to watch Carlowrie grow since we first performed there in 2015 until now.
Carlowrie Castle
Giannina Culqui Muñoz
5-Star
3 months ago
I have visited the Carlowrie Castle as an attendee of a friends’ wedding and this venue was gorgeous! The castle itself makes you feel like you’re in a fairy tale, hotel staff were so friendly and helpful and the highland cows are just the cherry on top!
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