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Tlc Rents Reviews

Rated 3.9 based on 98 Reviews

3651 Clearview Pl, Atlanta, GA 30340, United States

Events & Venues | Atlanta, GA

Published on
April 28, 2024
Last updated
April 28, 2024

Reviews Summary

TLC Rents appears to be maintaining a largely positive reputation, as evidenced by the customer reviews provided. The reviews recurrently mention commendable aspects such as knowledgeable staff, particularly Susy and Maryclaire, who are praised for their exceptional customer service and assistance in event planning. Customers are satisfied with the company's ability to bring visions to life, whether it's for corporate events, weddings, or other celebrations. The versatility of products ranging from decor, catering needs, lighting, and centerpieces is highlighted as a significant advantage. The provision of a 'one-stop-shop' experience is favorably viewed, leading to repeated patronage and recommendations. The company's response to feedback, punctuality of delivery, and the professionalism of crews are additional factors that contribute positively to the company's reputation. Nonetheless, an instance of apparent miscommunication or misrepresentation regarding product offerings has been raised, suggesting room for improvement in customer expectation management and website accuracy.
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What Customers Are Saying About Tlc Rents?

knowledgeable in what vision we were trying to achieve

quality, high-end product with a cost conscious price

TLC made my vision come to life

truly cares about providing exceptional customer service

so responsive and helpful

beyond magnificent thanks to TLC Rents

has a great eye for design

excellent customer service

very responsive even on the weekend

lack of commitment to customer satisfaction

practices false advertising and dismissive attitudes

Trustguide uses AI to extract key phrases from reviews about Tlc Rents and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Tlc Rents's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Tlc Rents Ratings

4

As of Based on 98 revies as of Apr 28, 2024

Tlc Rents Score

80%

As of Based on 98 revies as of Apr 28, 2024

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Customer Reviews

As of Apr 28, 2024, 98 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Tlc Rents's publicly available reviews View source

John Callas rated Tlc Rents 4 stars
4 months ago
Our company was having an onsite Open House and needed party planning assistance. We had heard good things about TLC Rents and decided to give them a call. Susy was very knowledgeable in what vision we were trying to achieve. Ended up ordering a large tent, tables, chairs, and tablecloths in our company colors. She suggested having their crew set it up after business hours, which was a great idea. All the attendees commented on how professional the event looked and we look forward to using then again next year. Thanks…jc
Cpt. Tom Stepnowski rated Tlc Rents 4 stars
4 months ago
After several transactions with TLC Rents, they are the only catering and event rental company we will leverage for our unique cruises, private parties, and weddings we host on our floating event space. They offer a quality, high-end product with a cost conscious price, timely delivery, and a knowledgeable and friendly staff from the back office to their warehouse and delivery staff.
Regan Bercher Harlin rated Tlc Rents 4 stars
4 months ago
TLC did a wonderful job for rentals at my wedding! They supplied the tables, stage, up lights, and most importantly BEAUTIFUL draping! I could not find anyone else in town who could do what I was looking for, but TLC made my vision come to life! Would recommend working with their team!

Frequently Asked Questions About Tlc Rents

Can I expect a wide variety of rental options from TLC Rents for my event?

Yes, according to customer reviews, TLC Rents offers an extensive range of rental items including decor, lighting, linens, tents, tables, chairs, and more, suitable for various types of events.

How is the customer service experience with TLC Rents?

Customers have repeatedly praised specific staff members for being knowledgeable, professional, and helpful. The overall customer service experience is highlighted as positive, with the staff's responsiveness and creativity being significant factors.

If there are issues with my order, will TLC Rents provide an adequate solution?

There have been reports of customer service being both reliable and lacking. While some customers have experienced satisfactory resolutions to their complaints, there is at least one incidence highlighting a lack of flexibility and effective solutions to a problem. It's advised to clarify rental details and the company's policies beforehand.

About Tlc Rents

Events & Venues
TLC Rents is Atlanta's premier source for event rentals. We offer an extensive selection of event rentals, tables, chairs, china, stages, tents and much more. Don't see something you are looking for? Be sure to give us a call!
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.