Can I expect a wide variety of rental options from TLC Rents for my event?
Yes, according to customer reviews, TLC Rents offers an extensive range of rental items including decor, lighting, linens, tents, tables, chairs, and more, suitable for various types of events.
How is the customer service experience with TLC Rents?
Customers have repeatedly praised specific staff members for being knowledgeable, professional, and helpful. The overall customer service experience is highlighted as positive, with the staff's responsiveness and creativity being significant factors.
If there are issues with my order, will TLC Rents provide an adequate solution?
There have been reports of customer service being both reliable and lacking. While some customers have experienced satisfactory resolutions to their complaints, there is at least one incidence highlighting a lack of flexibility and effective solutions to a problem. It's advised to clarify rental details and the company's policies beforehand.