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Carlo'S Bakery Reviews

Rated 4.1 based on 11117 Reviews

625 8th Ave, New York, NY 10018, United States

Bakeries | New York, NY

Published on
January 19, 2024
Last updated
March 13, 2024

Reviews Summary

Carlo's Bakery maintains a reputable standing particularly appreciated for its quality pastries, cakes, and traditional Italian desserts, with favorable mentions of delectable flavors and craftsmanship. Customer experience reflects a strong satisfaction with the products, especially the signature cannoli and the creatively decorated cakes. The ambiance of the locations contributes positively to the overall visitor satisfaction, adding a warm feel to the indulgent offerings. However, the bakery struggles with operational aspects such as customer service, seating capacity, and amenities like cleanliness and restrooms availability. There are concerns regarding value for money given the high prices, which are often justified by the bakery's association with the 'Cake Boss' fame. Accessibility issues and parking challenges are other pain points mentioned by patrons. Furthermore, inconsistencies in food quality, especially in items like cupcakes and a lobster tail pastry, have been noted, along with service efficiency varying across different visits.

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What Customers Are Saying About Carlo'S Bakery?

Trustguide uses AI to extract key phrases from reviews about Carlo'S Bakery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Carlo'S Bakery's customers had a positive experience.

Positive
Neutral
Negative

Carlo'S Bakery Ratings

3

As of Based on 11117 revies as of Jan 19, 2024

Carlo'S Bakery Score

As of Based on 11117 revies as of Jan 19, 2024

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Customer Reviews

As of Mar 13, 2024, 11117 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Carlo'S Bakery's publicly available reviews View source

Yensi Fabricio Funez Almendarez rated Carlo'S Bakery 3 stars
a month ago
Good Experience!!!! Carlo's Bake Shop is an excellent place to enjoy good pizza, pastries, and cakes. I have visited with my husband and I thought what they prepare there was very delicious, the place is accessible, comfortable, they must improve customer service, the prices I imagine due to the location are very high, but the quality is paid for... I always like it. I liked to distinguish between quality/price. It is advisable. You have to wait in line to eat a piece of pizza. But is it worth it. go then.
J J rated Carlo'S Bakery 3 stars
a week ago
Carlos Bakery in New York City, known for its association with the popular "Cake Boss" TV show, stands out as a delectable haven for pastry enthusiasts. The bakery boasts a diverse and tempting array of pastries, cakes, and traditional Italian desserts. The charming ambiance adds an extra layer of enjoyment to the overall experience, creating a warm and inviting atmosphere. The signature cannoli, a standout favorite, reflects the bakery's commitment to both craftsmanship and flavor. The intricate cakes, often adorned with creative designs, showcase the skill and artistry of the bakers at Carlos Bakery. Each bite is a testament to the dedication to quality and attention to detail. However, it's essential to be mindful of potential crowds, as Carlos Bakery's popularity can result in bustling scenes, especially during peak hours. Additionally, while the quality justifies the cost, some items may be on the pricier side. Despite these considerations, Carlos Bakery remains a delightful destination for those in search of delicious and expertly crafted baked goods, providing a sweet escape in the heart of New York City. Parking: Hard to find parking Kid-friendliness: Long line up to you. But kids love seeing the operation Wheelchair accessibility: Not very wheelchair accommodating
Rosemari Martinez rated Carlo'S Bakery 3 stars
a week ago
Came in 2019 and it was delicious. This time around my vanilla cupcake was really dry. I was a huge fan of the show growing up. I still think the cakes are decorated beautifully, but the desserts weren't as good on my last visit.

Frequently Asked Questions About Carlo'S Bakery

Are there any options for customers with dietary restrictions at Carlo's Bakery?

Carlo's Bakery offers a wide variety of pastries and cakes; however, specific options for dietary restrictions such as vegetarian, vegan, or reduced sugar have not been prominently mentioned in customer feedback. We recommend inquiring directly with the bakery for the most accurate information regarding dietary accommodations.

How is the seating capacity, and is the bakery wheelchair accessible?

Seating capacity at Carlo's Bakery is often described as limited. Customers should be prepared for potential waiting times for seating, especially during busy hours. In terms of wheelchair accessibility, there have been reports of Carlo's Bakery not being very accommodating in this aspect, although this may vary by location.

Is pricing at Carlo's Bakery reflective of the quality and overall experience?

Customers commonly acknowledge that while prices at Carlo's Bakery are on the higher end, the quality of the baked goods is believed to justify the cost. However, some patrons have expressed that the high prices, influenced by the bakery's popularity from the 'Cake Boss' TV show, may occasionally be a concern, particularly if they experience any inconsistencies in product quality or service.

About Carlo'S Bakery

Bakeries

"Cake Boss" Buddy Valastro's bakery, known for a variety of cookies, cannoli & elaborate cakes.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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