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Camden Contact Lens Centre Reviews

Rated 4.8 based on 528 Reviews

32-36 Camden High St, London NW1 0JH

Opticians London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Overall sentiment for Camden Contact Lens Centre (CCLC) is strongly positive, anchored in years of repeat business and detailed, personal feedback from customers. Reviewers consistently note the expertise, dedication, and friendliness of the staff—particularly Bruno—along with a welcoming and efficient environment. There is, however, a lone critical review citing persistent post-visit communications that some may find intrusive.

Most frequent themes across reviews include long-term reliability, attentive and knowledgeable staff, and high standards in vision care and product selection. Many customers highlight personalised solutions for complex vision needs and mention added benefits such as eye care plans and loyalty schemes. The centre’s longstanding presence in Camden and continuity of staff also surface repeatedly as trust signals.

In summary, Camden Contact Lens Centre commands a strong reputation in the London area for its dependable optician services, ongoing client relationships, and consistently professional approach. Many return for decades, reflecting sustained satisfaction and trust in their optician offerings within Camden and the greater London region.
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What Customers Are Saying About Camden Contact Lens Centre?

always friendly, considerate, well informed.

service here was amazing

the perfect solution for my astigmatism

Great service as usual.

greeted warmly and made to feel comfortable

very professional, kind

Staff are friendly welcoming.

Excellent service I've been coming here for over 15yrs.

exceptional & professional service

Trustguide extracts key phrases from reviews about Camden Contact Lens Centre and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Camden Contact Lens Centre's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Camden Contact Lens Centre Ratings

5

As of Based on 528 revies as of Jun 15, 2025

Camden Contact Lens Centre Score

90%

As of Based on 528 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 528 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Camden Contact Lens Centre's publicly available reviews View source

Tony Gohagan rated Camden Contact Lens Centre 5 stars
3 months ago
If you need Specs, then CCLC is where to go. Maybe you're a PhD, or you work in a Bar; if you're from Camden, or an Overseas Student; whether you're a Private or an NHS customer; if you're just starting School or recently Retired, all are served equally well! CCLC has been on Camden High St for at least 30yrs, with many of the same Members of Staff still there now; they're always friendly, considerate, well informed. Most importantly, they'll help you to the very best of their abilities, and to the highest standards, in your choice of Specs or Contacts and they have a very wide range of both. They will help in every way they can, so just ask! CCLC's mostly always quietly busy - expect to wait a little. Its atmosphere is serene, informal, efficient. [I've been customer since at least 1995]
Michi Pickl rated Camden Contact Lens Centre 5 stars
5 months ago
We were on holiday in London, and my girlfriend had problems with her contact lenses! The service here was amazing, and they saved our holiday with their help and professionalism! We are so happy we found this great shop! I definitely recommend this place! If I could, I would give more than just 5 stars! Thanks again! ✌🏻
Tomoko Carter rated Camden Contact Lens Centre 5 stars
5 months ago
I first visited Camden Contact Lens Centre over 20 years ago and have been going ever since. I am comfortable and rely on the friendly and courteous service from Bruno and Robbie. Bruno's wealth of knowledge, passion and sincere customer first approach are outstanding. He found the perfect solution for my astigmatism - multifocal contact lenses which I have been wearing for years now. Also they offer an Eyecare Plan with various benefits such as annual eye tests, unlimited consultations and product discounts. If you need an optician, this is the place to go.

Frequently Asked Questions About Camden Contact Lens Centre

Do staff provide personalized solutions for complex vision needs?

Yes, several reviews highlight that staff specialize in offering tailored solutions, including fitting multifocal contact lenses for unique prescriptions and adjusting recommendations as needs evolve.

Is there a loyalty or eye care plan available?

Yes, the company offers an Eyecare Plan and loyalty schemes that include benefits such as annual eye tests, unlimited consultations, product discounts, and occasional free lenses for members.

How does Camden Contact Lens Centre handle appointment reminders?

Reviews indicate the centre contacts clients regularly to remind them of future appointments. Some customers found this persistence excessive, particularly after moving away, so it may be helpful to clarify communication preferences directly with staff.

About Camden Contact Lens Centre

Opticians
Camden Contact Lens Centre is an optician and eye care provider located in Camden, London. The company offers prescription glasses, contact lenses, and comprehensive eye examinations to NHS, private, and international clients from its long-standing storefront on Camden High Street.

CCLC operates through in-person appointments, providing consultations and product fittings tailored to individual needs. Its team facilitates eye tests, eye health treatments, and ongoing product support, and manages customer care plans and loyalty schemes for both new and returning customers.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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