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Braham Opticians & Audiologists Reviews

Rated 5 based on 299 Reviews

92 Church St, London NW8 8EX

Opticians London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Braham Opticians receives overwhelmingly positive feedback from reviewers, who consistently highlight the high standard of service compared to larger chains like Specsavers and Vision Express. Customers note the staff’s warm, welcoming approach and the extra care taken by both front desk and professional staff. Specific mentions include efficient handling of urgent appointments, detailed explanations during eye tests, and staff members like Sophia and Mohamed being singled out for their professionalism. There are no significant criticisms mentioned, and many reviewers state a preference for Braham Opticians over competitors.

Frequent themes include a family-like, friendly atmosphere, efficient repair services (such as quick fixes to glasses), and a high level of attentiveness from both opticians and reception staff. Many customers mention returning after years away and being impressed by improvements. The range of products, use of modern technology, and attention to detail in both service and aftercare are repeatedly highlighted.

Based on these reviews, Braham Opticians is regarded as a reliable and professional eye care provider. Their reputation for friendly customer interactions, clear communication, and efficient technical work stands out, especially in comparison to larger corporate opticians in the region. Positive word-of-mouth and returning customers support their strong status as a local optician.
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What Customers Are Saying About Braham Opticians & Audiologists?

exceeded all standards and expectations

incredibly friendly, knowledgeable, and went above and beyond

Super friendly and efficient

was an absolute star

Service with a smile

service I received was exceptional

Fantastic service

very polite and helpful

efficient, professional and attentive to detail

service was outstanding

Trustguide extracts key phrases from reviews about Braham Opticians & Audiologists and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Braham Opticians & Audiologists's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Braham Opticians & Audiologists Ratings

5

As of Based on 299 revies as of Jun 15, 2025

Braham Opticians & Audiologists Score

100%

As of Based on 299 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 299 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Braham Opticians & Audiologists's publicly available reviews View source

Zubaydi rated Braham Opticians & Audiologists 5 stars
7 months ago
I have been a customer at specsavers for over 18 years and then moved onto vision express for the last 12 years, however I have to say that this opticians has by far exceeded all standards and expectations. From the moment I entered, I was actually treated with a very soft welcome by the staff reception who instantly welcomed you into the place like you were part of their family. They were very accommodating and gave me a same day appointment that met my needs. The optician that saw me was a very respectful and professional man, that explained and talked me through everything he was doing and why he was doing it, in far greater detail than the previous bigger chain opticians ever bother with. Overall I would highly recommend this opticians and would never go back to those commercial chains again.
Nilofar Kazimi rated Braham Opticians & Audiologists 5 stars
4 months ago
I had a fantastic experience at Braham Opticians! The staff was incredibly friendly, knowledgeable, and went above and beyond to help me find the perfect glasses. They offer a wide range of brands and styles. The service was smooth, professional, and stress-free. Highly recommend!
Qing Lin rated Braham Opticians & Audiologists 5 stars
4 months ago
Great service. They fixed the screw on my glasses in under five minutes and even cleaned them for free. Super friendly and efficient.

Frequently Asked Questions About Braham Opticians & Audiologists

Do Braham Opticians offer walk-in emergency repairs for glasses?

Yes, Braham Opticians often provide quick walk-in repairs for broken or bent glasses. Multiple reviews mention staff fixing glasses on the spot, sometimes within minutes, and often without charging for minor repairs.

What kind of customer service can I expect at Braham Opticians?

Customers frequently describe the staff as warm, welcoming, and highly attentive. Both opticians and reception staff are praised for their professionalism, detailed communication, and accommodating approach during appointments and repairs.

Do I need to book an appointment in advance for an eye test?

While advance booking is possible, several reviewers have received same-day or walk-in appointments, especially for urgent needs. However, scheduling ahead may help secure your preferred time.

About Braham Opticians & Audiologists

Opticians
Braham Opticians is an optometry practice providing comprehensive eye care services, including eye tests, prescription glasses, sunglasses, and glasses repair. The business offers a diverse selection of eyewear brands and styles to meet various customer needs, operating as a physical retail and service location.

The company operates through an in-person model with walk-in services and appointments available. Staff conduct eye examinations using modern technology, offer eyewear fitting, immediate glasses repairs, and provide detailed product consultations. The team includes both professional opticians and support staff, ensuring smooth service delivery and accommodating urgent customer needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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