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Bournemouth Airport Reviews

Rated 3.5 based on 1687 Reviews

Parley Ln, Christchurch BH23 6SE

Airlines Christchurch

Published on
August 18, 2025
Last updated
August 18, 2025

Reviews Summary

Overall sentiment toward Bournemouth Airport is mixed, with customers recognizing improvements in certain areas such as smoother security experiences and improved check-in, but raising frequent concerns around comfort, capacity, and pricing. Reviewers consistently note issues with overcrowding, ongoing construction, and high costs, especially with parking and on-site facilities. Friendly staff and efficient security processes are highlighted as positives, though these are often tempered by persistent operational shortcomings.

Major recurring themes in the reviews include crowding beyond the airport’s capacity, limited facilities (like public transport access and waiting areas), and dissatisfaction with the cost of parking and refreshments. Despite its functional benefits—such as quick security checks and improved duty-free—many users feel that Bournemouth Airport could deliver more comfortable and customer-friendly experiences. Positive remarks about the local convenience and punctuality of flights are largely outweighed by operational frustrations.

In summary, Bournemouth Airport is regarded as a practical but basic choice for travelers in the Bournemouth region. Its reputation is currently undermined by frequent operational complaints, especially regarding crowd management and charges. While some strengths exist, especially for local convenience, customer feedback signals a need for substantial improvements to satisfy regional travelers.
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What Customers Are Saying About Bournemouth Airport?

pleasant and efficient

breezed through security in minutes

Trustguide extracts key phrases from reviews about Bournemouth Airport and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 20% of Bournemouth Airport's customers had a positive experience.

Positive
20%
Neutral
20%
Negative
60%

Bournemouth Airport Ratings

1

As of Based on 1687 revies as of Aug 18, 2025

Bournemouth Airport Score

20%

As of Based on 1687 revies as of Aug 18, 2025

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Customer Reviews

As of Aug 18, 2025, 1687 customers have reviewed this business and rated it 3.5 Star out of 5. Trustguide conducted an in-depth analysis of Bournemouth Airport's publicly available reviews View source

Hugh Roberts rated Bournemouth Airport 4 stars
Edited 3 months ago
Quite pleasant and efficient, even though it (a) always seems to have building work going on, and (b) feels like an incredibly transactional environment. Still, the traffic flows on the way there are a bit better than they used to be, and pre-security Deparures coffee is drinkable.
Lee rated Bournemouth Airport 4 stars
a week ago
The airport is different...but mainly positive. Taxi dropped us off near the school to avoid an extra £5 on the fare which was cool. Parked up the road to avoid charges which were OTT but that's like many airports. The great thing about here is it's quieter than many airports so we breezed through security in minutes. The staff were so friendly too. Loved the personal feeling thats missing at most airports. Yes, the facilities are mostly basic, WiFi is hit and miss, the one restaurant didn't have much left to eat and it's a bit cramped but I'd choose Bournemouth airport over many. It took us minutes to get through on our return and the stress levels were low throughout which is worth a star in itself! If and when the terminal is tidied up, I hope the expansion doesn't loose its unique selling point of being quiet, friendly, personal and fast!
Matthew Russell rated Bournemouth Airport 1 stars
a week ago
Well, what a nightmare this airport is. How do you get it so wrong? Stood on the side of the airfield for 35 minutes waiting for them to sort passport control then crammed into the tiniest room with a bunch of coughing people no regard for general well being by the airport. Still stood in the queue whilst we wait for the 2 passport control officers to process 3 flights of people. Poor executed by all employed involved No bathrooms, no refreshments

Frequently Asked Questions About Bournemouth Airport

Are security checks and boarding efficient at Bournemouth Airport?

Several reviews note that security is fast and efficient, with some travelers getting through in just a few minutes. However, this can vary depending on airport crowding and flight schedules.

How is the seating and waiting area before security at Bournemouth Airport?

Facilities before security are limited, with some reviews mentioning a lack of comfortable or free seating. Passengers may need to use the cafeteria if they wish to sit while waiting.

Is public transport to Bournemouth Airport reliable?

Public transport options are limited, with infrequent early-morning buses and reliance on taxi services, which often include an additional drop-off fee. Travelers commonly arrange private pick-up or drop-off.

About Bournemouth Airport

Airlines
Bournemouth Airport operates as a regional international airport, handling passenger flights to various domestic and international destinations. The airport facilitates standard air travel services, including check-in, security screening, boarding, and on-site amenities such as duty-free shopping and food services. Access is available for both scheduled and charter flights.

The airport is structured with core facilities like check-in desks, departure and arrival lounges, security checkpoints, and car parking areas. It features basic amenities and limited public transport access, relying on local taxi and bus connections. Bournemouth Airport regularly manages capacity according to flight schedules but may experience crowding and ongoing construction, as indicated by observed operations.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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