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Newcastle International Airport Reviews

Rated 4 based on 4658 Reviews

Airlines in Newcastle upon Tyne

Woolsington, Newcastle upon Tyne NE13 8BZ

Published on
August 17, 2025
Last updated
August 17, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Newcastle International Airport's customers had a positive experience.

Positive
70%
Neutral
20%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Newcastle International Airport?

go above and beyond ...very clean

Really good airport

this great airport

Really good value, convenient

Easy connections to the city

A great stress free airport

well-organized airport with friendly, helpful staff

good and efficient service

Security is so convenient

reasonably quick this time

Trustguide extracts key phrases from reviews about Newcastle International Airport and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 17, 2025, 4658 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Newcastle International Airport's publicly available reviews View source

Alex Robertson rated Newcastle International Airport 4 stars
3 weeks ago
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Excellent hotel and staff go above and beyond ...very clean with plenty of things to do by the pools during the day with lots of activities ....gorgeous location with stunning views ....some rooms don't have great views but that's sometimes the luck of the draw ....rooms spacious with excellent showers and daily housemaid. Highly recommended and loads of good quality bars and restaurants and high end shops all within 2-3 mins walk
jangwon rated Newcastle International Airport 5 stars
5 months ago
Really good airport and I mean it! First of all, I came on a Friday night and had no queues at all! The security took less than 5 minutes and the duty free was large! And best of all, before the boarding gates were two massage chairs, £1 for 5 minutes! Went twice because I arrived at the airport early. And there are a lot of seating areas and places to charge any devices. My easyJet flight was going to depart at 21:15 but departed at 21:40 which isn’t really the airport’s fault though. Doesn’t matter either way because of how nice it was! Also, great link with the metro!
Graeme Vipond rated Newcastle International Airport 5 stars
5 months ago
Great airport. Good location everyone is really helpful and this airport is well organised it really more credit for that. We had an early morning flight with jet 2 from newcastle to Alicante last week, and I can honestly say that from start to finish, newcastle is an excellent airport. I can say the flight back from Alicante was chaos compared to how smooth newcastle airport was. I booked parking for a week in advance, which again was really easy and smooth, top top take a picture of parking zone you are in and nearest bus stop number as you park up otherwise you will be wondering around trying to find your car like me last time .overall, I can't say enough about this great airport. I will definitely fly from here again. Thank you, newcastle airport.

Reviews Summary

Overall sentiment toward Newcastle Airport is largely positive, with reviewers highlighting ease of use, organization, and supportive staff. Many customers note smooth experiences at security and ample facilities, such as seating, charging stations, and nearby amenities. While most comments are favorable, a few customers point out some areas for improvement, including expensive food and parking fees, and an instance of unfriendly lounge staff.

Common feedback includes excellent airport organization, efficient check-in and security processes, and user-friendly features like automated baggage systems. Clients often praise the accessibility via metro and convenience for both arrivals and departures. Facilities such as bars, restaurants, and duty-free shops receive mentions for their variety and quality. Criticisms appearing in multiple reviews focus on high pricing for food and parking, as well as a need for updated interior decor.

Based on reviewer feedback, Newcastle Airport enjoys a strong reputation for reliability and stress-free travel in the Newcastle area. Repeat business is noted, with travelers indicating loyalty due to convenient operations and helpful staff. Overall, Newcastle Airport is regarded as a dependable regional hub with room for minor improvements, especially regarding pricing and some customer service aspects.
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Frequently Asked Questions About Newcastle International Airport

How efficient is the security process at Newcastle Airport?

Most reviews highlight the airport’s smooth and quick security checks. Passengers often pass through security within minutes, and some airlines use automated systems to streamline baggage check-in and screening.

Is parking at Newcastle Airport convenient?

Parking is convenient to access and can be booked in advance, but several reviews mention that parking fees are considered high. Taking a photo of your parking zone and bus stop is suggested to make retrieval easier.

Are there transportation links from Newcastle Airport to the city?

Yes, easy metro connections are available from Newcastle Airport to the city. Passengers frequently mention the convenience of public transportation links for arriving and departing from the airport.

About Newcastle International Airport

Airlines
Newcastle Airport is a regional international airport providing air travel services to and from Newcastle and nearby destinations. It offers both domestic and international flights, serving as a hub for various airlines and facilitating connections for business and leisure travelers through dedicated passenger terminals.

The airport operates with structured processes including check-in, security screening, baggage handling, and boarding. Key features include automated self-service systems, several food and retail options, metro links for ground transport, ample parking facilities, and various passenger amenities. Services are delivered in-person at the airport, supported by a team of operational and customer-facing staff.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.