Overall sentiment toward BistroMD's meal delivery service is strongly negative, as indicated by repeated concerns about food quality, missing or incorrect orders, and unresponsive customer support. Several reviewers describe poor experiences with both the meals and the support team, with issues ranging from possible expired ingredients to being sent meals that were not ordered or compatible with dietary needs. Even positive comments about initial results are overshadowed by recurring service reliability problems and lackluster food quality.
Common feedback includes accounts of repeated delivery errors such as missed or unauthorized shipments, inaccurate meal selections, and lack of clear notifications. Customers frequently cite long response times or no response at all from customer service, with refund requests often being declined or only partially honored through small credits. Issues with meal preparation—such as bland taste, excessive spice, freezer burn, and questionable ingredients—are consistently raised.
In summary, BistroMD is regarded as unreliable in fulfilling its meal delivery and customer service commitments, with users in multiple locations echoing similar frustrations. The combination of unresolved delivery problems, perceived low meal quality, and unhelpful support has greatly harmed the company’s reputation within the weight loss and prepared food sector. Prospective customers in this market are advised to carefully consider these patterns before choosing BistroMD.
Common feedback includes accounts of repeated delivery errors such as missed or unauthorized shipments, inaccurate meal selections, and lack of clear notifications. Customers frequently cite long response times or no response at all from customer service, with refund requests often being declined or only partially honored through small credits. Issues with meal preparation—such as bland taste, excessive spice, freezer burn, and questionable ingredients—are consistently raised.
In summary, BistroMD is regarded as unreliable in fulfilling its meal delivery and customer service commitments, with users in multiple locations echoing similar frustrations. The combination of unresolved delivery problems, perceived low meal quality, and unhelpful support has greatly harmed the company’s reputation within the weight loss and prepared food sector. Prospective customers in this market are advised to carefully consider these patterns before choosing BistroMD.
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