AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Mayfair logo

Mayfair Reviews

Rated 3 based on 73 Reviews

41 Curzon St, London W1J 7UB

Weight Loss Centres London

Published on
August 10, 2025
Last updated
August 10, 2025

Reviews Summary

The overall sentiment of customer feedback for Mayfair Weight Loss Clinic is predominantly negative, with many reviewers expressing frustration over a lack of communication, unresponsive customer service, and issues regarding order fulfillment and refunds. Several customers report feeling ignored or misled, especially after significant monetary transactions or when seeking support for faulty products or side effects. Only a small number of reviews are positive, describing satisfaction and smooth order experiences.

Key themes include difficulties in reaching customer service representatives, unaddressed complaints about product safety, unresolved payment matters, and inconsistent delivery timelines. Some feedback points to a lack of proper patient monitoring for prescription medications, which has raised concerns about safety and compliance. A notable minority share positive remarks about helpful staff and efficient service, but these are less frequent and often mention recent orders or isolated positive incidents.

Overall, Mayfair Weight Loss Clinic is viewed by most reviewers as unreliable and frequently unresponsive, with customer service being a major pain point. Despite a handful of satisfied repeat clients, the general reputation in the UK, including outlying regions like the Isle of Man, is undermined by recurring reports of unfulfilled orders and dissatisfaction with support systems.
Read more

What Customers Are Saying About Mayfair?

have been fantastic with me.

Prompt and professional.

really pleased with efficiency and communication.

I was supported fully and promptly

Could not recommend highly enough.

nothing but great service

prefer that kind of service

Trustguide extracts key phrases from reviews about Mayfair and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 20% of Mayfair's customers had a positive experience.

Positive
20%
Neutral
10%
Negative
70%

Mayfair Ratings

1

As of Based on 73 revies as of Aug 10, 2025

Mayfair Score

20%

As of Based on 73 revies as of Aug 10, 2025

Got a busrning question about Mayfair?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Aug 10, 2025, 73 customers have reviewed this business and rated it 3 Star out of 5. Trustguide conducted an in-depth analysis of Mayfair's publicly available reviews View source

rahul keshap rated Mayfair 1 stars
a week ago
Complete scam! My wife had placed an order on 23rd of July for a total of £925 which was deducted immediately. Post that no information was given on when the delivery would be made.I have called them multiple times and there was no response ,emails were sent which wernt answered. Eventually on the 29th of July they respond to the email stating there was a problem with the order which could have been easily rectified with just a phone call.The correct infirmation was sent right after with no response from their end even though the matter has now been placed as urgent as a large amount has been spent.Tried to call them multiple times today and all the responses i got was that they are really busy and only the so called customer service team can give an update or cancel the order.No one gets back to you with the update and or makes an effort to cancel the order.This experience has left us feeling robbed and helpless and believe this is a complete scam. If no efforts are made reimbursing our money we will get the fraud squad involved. I was also informed that i cant come to the office as they wont let me in. Order no 383349
summer Steffan rated Mayfair 5 stars
4 months ago
I started buying from Mayfair since the end of November, granted I had to chase one order but they have been fantastic with me.im astonished at all these bad reviews, I live on the Isle of Man so it does take longer to get here. And if we have bad weather the boat or flights don’t go anywhere but you have to expect that. I’ve literally just ordered my next order, so far so good. People you also need to remember the sheer demand world wide for these jabs, and it affects the sellers and delay in orders. If I have any issues going forward trust me I’ll let you know.
Dave Noble rated Mayfair 1 stars
4 months ago
Really Poor. Ordered and had delivered the first dose of Mounjaro, all good, end of 2nd week had (for me) some really severe side effects, and before I ordered the next pen, I both emailed and rang Mayfair for advice. They didn't reply to anything, leaving me unsure whether to stay on 2.5mg, move to 5mg as their emails suggest or try another drug entirely. The govt have regulated to put checks and balances in place to make online pharmacies like this be accountable for what they advise or dispense but Mayfair are the worst kind. If everything goes well I'm sure you're fine with these people, but if you find yourself needing advice or you suffer side effects they are absolutely not the right company - be wary is my advice

Frequently Asked Questions About Mayfair

How long does it take to receive an order from Mayfair Weight Loss Clinic?

Delivery times can vary, especially for customers in remote areas or during periods of high demand. Some reviewers mention delays and a need to follow up, while others note successful deliveries.

Is customer service responsive at Mayfair Weight Loss Clinic?

Several reviews note difficulties in contacting customer service, both by phone and email. Some customers report persistent unresponsiveness or delays in resolving issues related to orders or faulty products.

Does Mayfair Weight Loss Clinic monitor patient health or provide medical advice after selling prescription products?

Based on customer feedback, ongoing patient monitoring such as weight checks is not consistently performed. Some reviewers express concern about the lack of follow-up and available clinical advice regarding medication use or side effects.

About Mayfair

Weight Loss Centres
Mayfair Weight Loss Clinic operates in the health and wellness sector, focusing on weight-loss medications and treatments. It provides prescription weight-loss products such as Mounjaro via an online platform, serving customers in the UK, including remote locations like the Isle of Man. Orders are placed digitally and products are shipped to customers’ addresses.

The company handles processes such as online ordering, payment processing, and dispatch through third-party couriers. Customer interactions, including service queries and support, are conducted mainly through email and telephone. Staff members, referenced by name, contribute to the communication process, with the operational workflow structured around remote assessment, fulfillment, and customer inquiries.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
1601068903548764507

How was your experience with Mayfair?

People also checked

Nutracheck logo
Nutracheck

Rated 5 stars

Second Nature logo
Second Nature

Rated 5 stars

Jane Plan logo
Jane Plan

Rated 1 stars

ReflexMD logo
ReflexMD

Rated 5 stars

Ivím Health logo
Ivím Health

Rated 1 stars

GOLO, LLC logo
GOLO, LLC

Rated 5 stars

Amare Global logo
Amare Global

Rated 5 stars

Form Health logo
Form Health

Rated 5 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.