Key themes include difficulties in reaching customer service representatives, unaddressed complaints about product safety, unresolved payment matters, and inconsistent delivery timelines. Some feedback points to a lack of proper patient monitoring for prescription medications, which has raised concerns about safety and compliance. A notable minority share positive remarks about helpful staff and efficient service, but these are less frequent and often mention recent orders or isolated positive incidents.
Overall, Mayfair Weight Loss Clinic is viewed by most reviewers as unreliable and frequently unresponsive, with customer service being a major pain point. Despite a handful of satisfied repeat clients, the general reputation in the UK, including outlying regions like the Isle of Man, is undermined by recurring reports of unfulfilled orders and dissatisfaction with support systems.