Read Gastric Balloon Group 26 Reviews Summary 2025

Veronica Trehy rated Gastric Balloon Group 1 stars

4 months ago

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Would not recommend this company. I had the 12 month balloon inserted last April and was scheduled to have it removed today. On arrival at the clinic, just as I was about to enter the premises, I received a telephone call cancelling the procedure due to the consultant being ill. The clinic is over an hour from my home. Now for those of you who do not know what is involved with the removal, you need to fast and be on a liquid diet for 4 days. On the day of the procedure, you are required to bring someone with you to drive you home as you will be sedated. This means 2 people taking time off work. This cancellation has resulted in lost time at work, limited diet for 4 days resulting in a lot of hunger etc. and impacted my wellbeing with the company response which was simply “we are sorry but there is nothing else we can do”. You are also told that if you do not follow the pre removal diet and there are any traces of solid foods in your stomach, the procedure may be abandoned at a cost of £1000 to the client. I believe that failing to uphold the same level of accountability as a service provider as expected from a client is a breach of professionalism and contract. It is also double standards on behalf of the company. Along with all of this, the balloon itself isn’t the best weight loss option. You loose weight initially because of the sickness and diarrhoea… never mind the hair loss. Then your body adjusts and you plateau. I have made a formal complaint today and I am to receive a response within 20 days. The telephonist who took my call back refused to allow me to speak to the Managing Director also.

Anda Coste rated Gastric Balloon Group 1 stars

5 months ago

Everything started to be like a very good experience and a good help for me to make a change in my life. Unfortunatelly, on the day 90 of my Allurion ballon I found it in my toilet. The after care lady is saying that is day 91 and no replacement or any help can be given in my case. I am saying that if we count from the time my ballon was inserted I do fall with the guarantee period. Moreover, the ballon desinflates slowly and it is just about everyone body when can go toilet..... Anyway , it is clear that noone cares about you as soon as you pay. Please read carefully everything and make use of it.

Victoriya Karki rated Gastric Balloon Group 1 stars

5 months ago

I wish I had seen the reviews prior to getting the ballon, my experience is my own and genuine. I went for the ballon last week. After I had it in, I was not able to keep anything down including liquid. The abdominal pain which was out of this world. The 7 days until the ballon was out was one of the most difficult days of my life it was no less than giving birth and hyperemesis. I was also admitted to A and E. (On a side note, I have no issues with the clinic I had it inserted and removed) In this whole process, the term “emergency line” is very misleading, it is not an emergency line, it’s a general advice line from the gastric nurses, the ballon group with not facilitate any form of emergency treatment or services during your journey. I had the ballon inserted on Thursday, Saturday I asked them to take it out and it took them 5 days to give me an appointment to get it removed. I had severe reflux, bowel symptoms, cramps, my mouth and lips were so dry. I have never been so dehydrated. And I had to suffer for 5 more days because they couldn’t get anyone to take it out. They kept telling me to suck on ice lollies, and most suggestions were that most symptoms will go away in a few days which never happened it only got worse for me, the nurses are very well versed to sign post you to A and E but why would you guys do that when all the patients have already paid a significant sum of money for your private service. You are only increasing the workload of the already stressed NHS. Anyways, now I am just trying to get hold of the team to get a full or partial refund. The lady who was in touch with me and managed my package hasn’t replied to me yet. (I begged her to take the ballon out in one of my emails on Saturday but it wasn’t felt necessary to even show a slightest bit of empathy. Thank you) Since my removal, I have checked most of the reviews and reply from GBG which I think is very defensive. I hope I will not have to take this further as I cannot waste any more of my time. Yesterday I developed some rash all over my body and had to take anti-histamines, I am guessing some contribution goes to the last one week of terror and not being able to keep anything down and switching between multiple medications to control my symptoms. At the moment, my body doesn’t feel like mine to be honest. I certainly feel that the company must make changes to how it lays itself out to the patients in the beginning and the wording emergency shouldn’t be used for general advice helpline specially when it is only available for two hours on the weekends.