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Best Price Garage

Best Price Garage Reviews Summary

Car Body Shops | London

What do customers say about Best Price Garage?

As of Jan 08, 2024, 98 customers have reviewed this business and rated it 4.3 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
January 8, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
98
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Best Price Garage's customer reviews analysis

Best Price Garage has generally garnered a positive reputation from various customer testimonials. The plethora of positive experiences cited by customers focuses on a combination of competitive pricing, efficient service, and high standards of workmanship. Numerous reviews indeed praise the garage for their professionalism, speed in service delivery, and value for money. Such feedback indicates a strong trend in customer satisfaction, particularly when it comes to costs and the quality of the provided services. However, one review did express significant dissatisfaction, blaming the garage for negligent service that almost resulted in engine damage due to the use of a cheap, defective air filter. This negative experience highlights a need for the business to ensure consistency in the quality of parts used and service standards. The repeated mention of a quick response time, high-quality work, and transparency in service dealings suggest that these are key drivers in the company's positive reception among its clientele.

Positive Feedback

Positive aspects of Best Price Garage's service are highlighted by numerous customer reviews, praising areas such as efficiency, professionalism, and pricing. Customers frequently reported swift and reliable services, with work completed within the promised timeframes, often spanning from just a couple of hours to a single day. This suggests a strong operational efficiency that is highly valued by clients. Work quality is one of the key positive elements brought up in the feedback. Customers describe the results as 'astonishing', and several customers emphasize the skilled workmanship, pointing out that repairs and paintwork were done to a high standard. The positive reviews are also peppered with references to the fair and competitive pricing, suggesting that the firm is successful in delivering value for money. The staff is frequently described as friendly and professional, further contributing to the positive service experience.

Concerns and Threads

Despite many positives, Best Price Garage has faced some criticism that is important to consider. A notable negative aspect is a customer report of negligence regarding the use of a defective air filter during service, which almost resulted in significant engine damage. This incident raises concerns about the garage’s attention to the quality of parts used and the potential ramifications of that on vehicle functioning and customer safety. Such experiences, while isolated in the data provided, undermine trust and pose risks to the company's reputation. It is unclear whether this incident is an outlier or part of a trend, but it certainly is a point of concern for any prospective customers prioritizing vehicle dependability and high standards in auto service.

Frequently asked questions about Best Price Garage

Does Best Price Garage offer warranty or guarantee for the parts and services provided?

While the reviews do not explicitly mention warranty or guarantee policies, Best Price Garage's reputation for high-quality workmanship suggests that they likely have customer assurance measures in place. It is recommended to inquire directly with the garage for specific warranty or guarantee terms.

How does Best Price Garage handle cases where a customer is dissatisfied with the service?

Based on the reviews, customer satisfaction is a priority for Best Price Garage. If a customer is dissatisfied, it's best to contact the garage as soon as possible to discuss the issue and find a resolution. The commitment to professionalism indicated in the feedback suggests they would be responsive to customer concerns.

Can Best Price Garage handle urgent or same-day service requests?

The reviews suggest that Best Price Garage is efficient and can often complete services quickly, sometimes within the same day depending on the workload and the complexity of the job. It's advisable to contact the garage directly to schedule and confirm the possibility of urgent or same-day service.

Recent customer reviews and testimonials for Best Price Garage

Best Price Garage
慧函支
1-Star
5 years ago
I did a full service here last month and they used a cheap/broken air filter almost destroying my engine! After a month driving, I found the fuel consumption almost doubled (previous 7.6, after service 13.5)! They claimed there is nothing to do with their full service and it’s totally normal to have a high fuel consumption on a 3-year old car! But when we realized it maybe due to the poor filter and checked it, we found the filter is broken and totally not functioning! I bought a genuine filter on amazon and replaced it. Now the fuel consumption is going back to normal. I won’t come to this garage anymore!
Best Price Garage
Peter S.
1-Star
5 months ago
Good and fast service to my car, oil and breaks, all done just over 2hrs. Recommended
Best Price Garage
Andy B
1-Star
6 months ago
Top guy👍 recently Done some spraying on my Lexus it was quick, professional and for the right price Thx Service: Body & Trim
Read all reviews

About Best Price Garage

Car Body Shops

Please give us a call before visiting. Ask for Mike to get a quote or to book an appointment. mob 07508 907195Welcome to Best Price Garage, your local, professional car repair shop. Based on Acton Lane in north-west London, we've been offering top-quality local car repair services for more than 14 years.Here is a quick look at our most popular services:• Dent and scratch repairs anywhere on the body and bumpers• Alloy wheel refurbishment• MOT, servicing and mechanical repairs• 3-stage body polishing• Window tinting• Full accident repairs• Car valeting and much more...We offer everything from mechanical repairs, body modifications through to polishing and valeting - just get in touch and let us know what you need

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