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Best Meat (UK) Ltd logo

Best Meat (UK) Ltd Reviews

Rated 3.3 based on 183 Reviews

Unit 4-8, Universal Crescent, North Anston, Sheffield S25 4NZ

Online Stores Sheffield

Published on
August 7, 2025
Last updated
August 7, 2025

Reviews Summary

The overall sentiment expressed in recent reviews for Best Meat UK’s meat delivery service is predominantly negative, with repeated customer frustrations concerning product quality and customer service. While a minority of reviewers mention satisfaction with the taste or value, most report issues such as poor meat quality, missing items, insufficient packaging, and cold chain failures. Rudeness and lack of professionalism in customer support are recurring critiques, with multiple reviews highlighting dismissive or confrontational responses to complaints.

A clear theme is dissatisfaction with both the freshness and size of delivered products—customers mention meats described as “off,” “swimming in water,” or in unusually small portions. Communication challenges exacerbate these issues: several reviews note the absence of prompt or effective contact channels, especially when delivery delays or spoilage occurs. Instances of poor refund handling and accusations of dishonesty have further undermined consumer trust.

In sum, Best Meat UK currently faces significant reputation challenges in the online meat delivery sector. Although a small number of positive repeat buyers exist, most accounts point to recurring problems with product consistency and customer relations. Based on this feedback, the company’s reputation across the UK is viewed as unreliable and unresponsive compared to industry expectations.
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What Customers Are Saying About Best Meat (UK) Ltd?

really tasty

highly recommended

perfect rump steak 🥩

great meat and great value

will definitely continue to use again

Trustguide extracts key phrases from reviews about Best Meat (UK) Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 20% of Best Meat (UK) Ltd's customers had a positive experience.

Positive
20%
Neutral
0%
Negative
80%

Best Meat (UK) Ltd Ratings

1

As of Based on 183 revies as of Aug 07, 2025

Best Meat (UK) Ltd Score

20%

As of Based on 183 revies as of Aug 07, 2025

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Customer Reviews

As of Aug 07, 2025, 183 customers have reviewed this business and rated it 3.3 Star out of 5. Trustguide conducted an in-depth analysis of Best Meat (UK) Ltd's publicly available reviews View source

Xxx W rated Best Meat (UK) Ltd 1 stars
3 months ago
Received a chicken thigh bundle, absolutely disgusting. Covered in chicken tendons. Spent half an hour picking them all out- couldn’t be saved. I understand it’s normal to have a few, although when each thigh is covered definitely not nice to chew on. Literally like worms all over! I reported this to best meat uk, they were very rude. Customer service skills absolutely shocking! No professionalism at all, argued back & forth. Don’t buy from here 🤢
Tammy Brown rated Best Meat (UK) Ltd 1 stars
2 months ago
Ordered the bbq pack, what a disappointment, the burgers were as thin as tissue paper and sausages were so small and chicken drumstick, what a waste of money, would be cheaper to buy from supermarket, there was a kebab missing from one of the packs so they offered a 60p refund, how generous, would not buy from them again. Very disappointing.
Stephen Flint rated Best Meat (UK) Ltd 1 stars
2 months ago
I have received my half price £55 meat hamper this afternoon and let me say this. What a load of cr@p!! The poorest quality meats, chicken drumsticks that appear to be off a sparrow, a rack of ribs from a ferret or weasel, burgers that resemble pancakes, and chicken fillets that are swimming in water. I honestly have no idea how this place even sells this food. I’d honestly say it’s animal feed grade. Extremely disappointing!

Frequently Asked Questions About Best Meat (UK) Ltd

What do reviews say about Best Meat UK’s meat quality?

Numerous reviews cite inconsistency in meat quality, with some customers reporting products that appear off, watery, poorly trimmed, or arriving in smaller portions than expected. A smaller number of buyers describe their orders as fresh and tasty, but negative quality feedback is a recurring concern.

How does Best Meat UK handle customer service issues and complaints?

Many reviewers report difficulty reaching customer support, experiencing delayed or dismissive responses, especially through Facebook Messenger or email. Some customers also mention confrontational interactions when requesting refunds or reporting issues.

What should I expect from the delivery process?

Deliveries are usually made by courier and packed with ice packs, but delays or changing delivery days have occurred. Some reviewers express concerns about insufficient packaging and lack of direct phone support in the event of issues.

About Best Meat (UK) Ltd

Online Stores
Best Meat UK is an online retailer specializing in the direct sale and delivery of raw meat products, including beef, chicken, pork, and mixed meat hampers. Customers place orders through the company’s website, selecting from themed bundles or curated boxes designed for specific occasions or preferences.

The company manages the complete fulfillment process from order receipt to doorstep delivery. Products are packed—often with ice packs for preservation—and shipped via courier services. Communication with customers is conducted primarily online, through channels such as their website, email, and social media platforms like Facebook Messenger. Best Meat UK positions itself as a value option with regular bundled promotions.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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