Bespoke Flooring & Carpets Liverpool Reviews

I cannot express how pleased I was with my experience with Bespoke Flooring & Carpets Liverpool. They stood out amid the competitors when I was looking for a contractor to install new flooring in my home. Their expertise and professionalism were unparalleled, and their references spoke volumes about the calibre of their work. The installation went well, and the floor they put in my kitchen, living room, and hall is just lovely. I am delighted with the outcome and appreciative for their assistance. I wholeheartedly suggest Bespoke Flooring & Carpets Liverpool for any of your flooring requirements.

Cheap but not cheerful 😡. In hindsight should have paid the extra and went with someone else. Had herringbone flooring fitted in my living room. Went with bespoke because I heard they was cheap and also good quality. Only had the flooring 9 months and it’s starting to come apart already. Be lucky to get 2 years out of it. Recently had the hall done with someone else same flooring and they said the job they have done is shocking. I thought it wasn’t great but that confirmed it for. He glued some of the flooring for me and told them to contact them immediately. Staff in the shop were lovely but there was no organisation there or communication you could never get a straight answer from them and felt like they didn’t know what they was doing. Felt like if you asked them what year it was they wouldn’t know the answer. That wasn’t all but some. Girl in the shop was on the ball and was relieved whenever she answered the phone. Had a bed delivered of them also they delivered the wrong bed 3 times!! The 3rd time tried to convince me that was the bed I ordered until I showed them the messages. There was another 3 times they never turned up. Heard the van had broke down once and other 2 just never turned up so 6 in total. I’d just moved into my house so you can imagine how stressed I was. When they come to look at the living room for the flooring the fella who’s based in the shop told me I had to take one side of the scurtain boards up then when they came to do the flooring the lads who are sub contractor told me all the scurtain boards had to be removed. My head was spinning with them. Tbf though the beds were good quality and cheap when they finally came so wasn’t all bad. All the staff were sound too but some of them were ineffective. Floor is bouncing also which is not meant to happen, that’s why I paid the 250 for the timber underneath hence why the floor is popping. Would never recommend them in a million years there not all bad but on the most rubbish.