Bespoke Flooring & Carpets Liverpool Reviews
Rated 3.8 based on 67 Reviews
Flooring Contractors in Liverpool
Unit 12, Mill Lane Trade Park, Wylam Rd, Old Swan, Liverpool L13 4BF
Published on
February 17, 2024
Last updated
July 10, 2025
The reputation of Bespoke Flooring & Carpets Liverpool is mixed based on the provided customer reviews. A pattern of dissatisfaction emerges from some customers regarding after-sale service, communication, and the quality of fitting. Complaints include unprofessional behavior, missed appointments, and substandard installation leading to product failure within a short period. However, other customers have reported a high level of satisfaction, praising the company for its quick service, professional staff, and quality of work. The disparities in experiences suggest inconsistency in service delivery that could affect the company's overall reputation.
Customers are advised to clarify expectations about old carpet and flooring removal when scheduling their service, as experiences indicate that it may be the customer's responsibility to prepare the area before the fitters arrive.
You should discuss and confirm all preparatory tasks, including the moving of heavy appliances like washing machines and fridges, with Bespoke Flooring & Carpets Liverpool beforehand to avoid any misunderstandings or last-minute complications.
The company's quality assurance appears to vary, with some customers satisfied and others discontented with the installation quality. It is recommended to inquire about guarantees, warranties, and after-installation support prior to agreeing to the service.
As professionals in the flooring industry, our reputable company is ready to help you make a decision on your carpet, vinyl, or laminate. Here at Liverpool Bespoke Flooring, we’re proud to offer an extensive assortment of options for first-rate prices. We’re a family-run business based in Liverpool, and we serve homeowners throughout Merseyside.When you purchase flooring, vinyl, or carpet through us, we offer a handy fitting service for your convenience. With huge amounts of stock available, you can rely on our workforce to provide you with exactly what you’re looking for. Obtain a free estimate by arranging for one our friendly team members to visit your home and take any measurements.