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Bells Of Erdington (1963) Ltd

Bells Of Erdington (1963) Ltd Reviews Summary

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Removal Companies | Birmingham

16 Chudleigh Rd, Erdington, Birmingham B23 6HB

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Bells Of Erdington (1963) Ltd?

As of Mar 13, 2024, 131 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Bells Of Erdington (1963) Ltd's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 29, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Bells Of Erdington (1963) Ltd's customers had a positive experience.

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Bells Of Erdington (1963) Ltd

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Bells Of Erdington (1963) Ltd's customer reviews analysis

An evaluation of the latest customer reviews for Bells Of Erdington (1963) Ltd presents a positive impression of the company's reputation. Customers repeatedly praise the professionalism, politeness, and efficiency of the Bells team. A consistent theme is the team's demonstrated ability to alleviate the stress associated with moving, as they provide exemplary services even under last-minute scheduling circumstances. The reviews make it evident that Bells Of Erdington's staff members are not only adept at handling tasks promptly but are also characterized by their friendly and supportive demeanor. The willingness of the team to perform their jobs meticulously and with consideration reinforces Bells’ stature as a reliable moving service provider. Notably, the reviews lack reference to any significant negatives, emphasizing customer satisfaction and suggesting a commendable overall customer experience.

Positive Feedback

Bells Of Erdington (1963) Ltd garners high praise for its customer service in multiple aspects. The company is commended for its exceptional communication skills, with customers noting the ease of arrangement and thoroughness of assistance offered from the initial quote to the final positioning of items in the new location. Their staff is consistently described as professional, courteous, and accommodating, helping to alleviate customers' moving-related stress. Another highlighted positive aspect is their flexibility, with the company being able to efficiently handle last-minute bookings and adapt to unexpected delays, like waiting for key releases, without rushing their service. Furthermore, customers appreciate the fun and friendly demeanor of the team, which adds a positive ambiance to the stressful moving process. The management team, including Ken and Annette, receives recognition for providing reassurance and maintaining high standards of service, thus fostering a sense of trust and delivering a stress-free moving experience.

Concerns and Threads

While the vast majority of the feedback for Bells Of Erdington (1963) Ltd is overwhelmingly positive, there are hints of higher costs as a concern for some customers. One review mentioned that the company was more expensive than originally quoted by another mover. However, the individual conceded that the quality of service provided justified the increased price. It's noteworthy that this point about pricing is not widely stated across the reviews, indicating it may not be a universal issue or is not considered a significant deterrent given the value received. This singular note on cost stands in contrast to numerous affirmations of the team's professionalism and quality service. Overall, negative feedback is scarce, and even where price is mentioned, it is generally overshadowed by the satisfaction with the service rendered.

Frequently asked questions about Bells Of Erdington (1963) Ltd

Can Bells Of Erdington handle last-minute moves?

Yes, Bells Of Erdington has demonstrated the ability to accommodate last-minute moves effectively, as highlighted in several customer reviews. Clients have noted the company's willingness and efficiency in arranging for urgent moving services, suggesting they can be relied upon in time-sensitive situations.

Does Bells Of Erdington provide assistance with bulky or heavy items?

Absolutely. Reviews frequently commend Bells Of Erdington for their adept handling of large and heavy pieces of furniture, even in challenging situations. The moving teams have been acknowledged for their care and skill in moving such items without causing damage to the property.

How does Bells Of Erdington ensure a stress-free moving experience?

Customers highlight Bells Of Erdington's approachable and efficient team, great communication, and professionalism as key factors in ensuring a stress-free moving experience. With attentive service, including checks by management and support from the office staff, clients report high levels of confidence and reduced stress throughout their moving process.

Recent customer reviews and testimonials for Bells Of Erdington (1963) Ltd

Bells Of Erdington (1963) Ltd
Rebecca Brown
5-Star
4 months ago
I contacted Bells two days before my parents move as another company we had booked were no longer able to help us. Bells were absolutely fantastic from start to finish. Great communication, arrived early, all the guys were professional, very polite and couldn't do enough to help. I would recommend them to all! Thank you!!!
Bells Of Erdington (1963) Ltd
Margaret Bambrick
5-Star
a month ago
I’ve used Bells of Erdington to move to wales The service they provided was exceptional from the quote to arranging packing transportation of all the furniture and placing it into my new home . They where very professional I would recommend them highly .
Bells Of Erdington (1963) Ltd
karen walker
5-Star
5 months ago
Bells did our removal and what a brilliant service right from first contact . The team that came on the day were amazing moved us quickly and professionally. There was a wait at the new house due to key release but this didn't mean we were rushed . The team made sure we had things where we needed them before they left. Thank you so much would highly recommend
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Overall Rating

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Overall Rating
4.9
/5
131
reviews
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About Bells Of Erdington (1963) Ltd

Removal Companies

Domestic and commercial removal & storage companycovering the Isle of Wight , Sutton Coldfield, Walmley, Streetly,Four Oaks, Little Aston and surrounding areas

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