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Atlys Reviews

Rated 3.9 based on 361 Reviews

Online Stores in UK

US

Published on
January 18, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Atlys's customers had a positive experience.

Positive
80%
Neutral
Negative

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Atlys?

Trustguide extracts key phrases from reviews about Atlys and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 361 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Atlys's publicly available reviews View source

Vivek Vallathol rated Atlys 5 stars
2024-01-10 11:13:31 +00:00
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We had a plan to visit Brazil recently and I was looking for travel operators. The regular ones like Akbar travels were the first one I looked for. They apparently no longer offer visa service to Brazil. I started getting ADs on Instagram about Atlys. I'm very wary about such ads having bad experience in the past. But given my urgency on one hand and the lack of any other operators I decided to go ahead with Atlys. To be safe, I also got in touch with some senior personnel within Atlys. I was truly impressed with their professionalism and the overall experience. I not only got the visa at record time I also had a truly digital experience of the application submission, passport pickup and drop. Special thanks to Mayuri and Rachit. I definitely give 5 stars and recommend Atlys.
Soumyaranjan Ram rated Atlys 5 stars
2024-01-08 20:25:32 +00:00
I have been Atlys since Nov’23. Atlys is a total disruption to the entire immigration industry with its outstanding customer service and product offerings. I really wish lots of best wishes to Mohak and the amazing team of Atlys. Keep shining.
Avneet Wahi rated Atlys 5 stars
2024-01-08 20:25:32 +00:00
I would like to commend the team involved in the whole process. They made the entire process seamless. The response time and quert resolution time is real quick. You get a step by step update on the entire your application. My visa application was processed and the visa was approved well with the mentioned timelines. I am definitely coming back to Atlys in the future as well.

Reviews Summary

The overall reputation of Atlys appears to be predominantly positive based on the customer testimonials provided. Clients commend the company for its professionalism, efficiency, and smooth end-to-end digital experience, which includes application submission, passport pick-up, and drop-off services. A critical factor contributing to Atlys' positive reputation is its customer service, with special mention of staff members, and their prompt and helpful response to inquiries, as well as the timeliness of the visa application process. However, there are alarming concerns highlighted by a minority of customers regarding unaccounted delays in visa processing times, lack of transparent communication, and issues with accessing customer support—all of which point towards potential operational inefficiencies that could tarnish Atlys' standing if not promptly addressed.

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Frequently Asked Questions About Atlys

What should I do if I experience delays in my visa application with Atlys?

If you encounter delays beyond the stated processing time, reach out to Atlys immediately through their email support. It is also beneficial to keep records of all communications and transaction details for reference. Additionally, check if Atlys has provided any updates through their communication channels or within the application status updates.

Does Atlys offer a money-back guarantee if my visa application is improperly handled?

The terms and conditions regarding refunds or compensation for mishandled applications should be clearly outlined by Atlys' service agreement. It is recommended to review this policy before using their services and to contact customer support for specific enquiries regarding their refund policy.

How can I ensure that my visa application with Atlys is submitted correctly?

To ensure proper submission of your visa application, make sure to provide accurate and complete documentation as requested by Atlys. After submission, seek confirmation from Atlys that the application has been received and processed. Stay vigilant and regularly check for status updates provided by Atlys through their communication channels.

About Atlys

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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