Stanley Steemer Reviews

Stanley Steemer's reputation based on recent customer reviews appears to be significantly tarnished by consistent reports of bait-and-switch tactics, unsatisfactory service, and unprofessional behavior. Multiple reviews highlight experiences where initial quotes significantly increased upon service delivery, with charges for unapproved services or higher-than-expected fees presenting a concerning pattern. Customers express feelings of being threatened, extorted, or unfairly treated when contesting these charges. Furthermore, there are repeated claims of inadequate cleaning services, where the expectations set by advertisements were not met, and post-service issues like stains and tracks were not properly resolved. These issues are prevalent enough to overshadow the positive feedback regarding successful stain removal and pleasant service experienced at some locations. The discrepancy between advertised prices and final charges, along with suboptimal cleaning outcomes, significantly impact Stanley Steemer's customer satisfaction and trust.