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Ashland Addison Florist Co.
Ashland Addison Florist Co.

Ashland Addison Florist Co. Reviews Summary

Rated 5 Star based on 1300 Reviews

TrustScore®
A+
A
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Overall Rating
5
/5
1300
reviews
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Good
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Published on
March 7, 2024
Last updated
March 13, 2024

What do customers think about Ashland Addison Florist Co.?

Ashland Addison Florist is enjoying a commendable reputation among customers as reflected in recent reviews. The florist seems to excel both in their creation of floral arrangements and customer service. Personalized experiences, evident through repeated mentions of a friendly and responsive staff, are adding a significant positive dimension to the brand's image. Customers praise the florist’s capability to understand and execute a client's vision, often exceeding expectations. One recurring theme is the commendable artistic talent present within the team, which customers feel results in arrangements superior to inspiration boards, highlighted by a specific mention of surpassing 'Pinterest vision board photos.' Another notable trend is the appreciation for operational excellence, which includes seamless delivery and the convenience offered by technology such as websites and photo feedback. These attributes suggest a company that not only takes pride in its craft but places a high value on customer satisfaction and interaction.

Positive Feedback

Reviews of Ashland Addison Florist reveal a series of positive experiences, emphasizing the skill and professionalism of their team. Artistic talent is a frequently mentioned trait, notably involving wedding arrangements described as surpassing original client visions. Positive interactions with staff, in particular with named floral designers, suggest a high level of customer care and personal engagement, reinforcing the customers' trust in the service. Additionally, operational aspects such as an easy-to-navigate website, communicative delivery updates, and the unique feature of receiving photos of completed arrangements before delivery, are highly praised and contribute to a streamlined and satisfactory customer experience. The company’s flexibility and willingness to accommodate special requests and delivery time frames are also highlighted, further solidifying its status as a reliable and customer-centric florist.

Concerns and Threads

The provided reviews of Ashland Addison Florist do not present significant negative feedback. However, keen observation suggests a single instance pointing towards a need for quality control, as with a bouquet that originally did not include the requested colors. Though this issue was quickly resolved after customer input, it highlights the importance of attention to detail from the get-go. While this indicates room for improvement, it stands alone amidst an overwhelmingly positive context. It's possible that there are more instances of negative experiences not captured in the reviews provided, but these would need to be identified through a wider range of feedback to confirm any systemic issues or concerns that may exist.

Frequently asked questions about Ashland Addison Florist Co.

Can Ashland Addison Florist accommodate specific floral arrangement requests?

Yes, according to customer reviews, Ashland Addison Florist is willing to accommodate special requests and modifications to arrangements to meet customer expectations.

Do they provide delivery confirmation and updates?

Yes, Ashland Addison Florist provides excellent communication with customers, which includes order confirmation, delivery updates, and a photo of the arrangement prior to delivery.

Is the website user-friendly for those not in the Chicago area?

Customers have reported that the Ashland Addison Florist website is easy to navigate for both local and out-of-town customers, making it simple to place orders from anywhere.

What are customers saying about Ashland Addison Florist Co.

Ashland Addison Florist Co.
Maggie McDermott
5-Star
4 months ago
We absolutely loved working with Ashland Addison for our wedding! Our florist Victoria could not have been more talented, communicative, helpful or kind! She understood our vision for the day immediately upon chatting with her on a video call and made me feel so relaxed knowing that she and her team were going to make our wedding vision come true! She went above and beyond for us, and the florals were better than any Pinterest vision board photos I’ve ever seen. We received so many compliments from our guests and family on the florals, too!! We’ve already recommended Ashland Addison to everyone we know getting married and we will continue to do so! I hope to work with them again for other events!! Thank you so much to Victoria for being a huge reason our vision came to life.
Ashland Addison Florist Co.
Kelsey Ellingsen
5-Star
4 months ago
I don't live in Chicago, but wanted to use a local shop in the area to order flowers for my friends. I have received multiple messages about how beautiful the arrangement is, and how this is going to be their go-to flower shop. The website was really easy to navigate, and the delivery was seamless. I could not be happier. I would highly recommend Addison for your flower needs!
Ashland Addison Florist Co.
Victoria McElligott
5-Star
3 weeks ago
I love this florist! Excellent friendly service, beautiful arrangements delivered on time. They even send you a photo of the finished product so you can see it!! Have ordered several times. Highly recommended!!
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About Ashland Addison Florist Co.

Florists

Established full-service chain for varied florals & plants plus fruit & flower baskets.

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