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Arizona Event Rentals Reviews

Rated 4.5 based on 160 Reviews

1725 W Williams Dr, Phoenix, AZ 85027, United States

Events & Venues | Phoenix, AZ

Published on
April 28, 2024
Last updated
April 28, 2024

Reviews Summary

Arizona Event Rentals has received mixed reviews that indicate a varied experience for customers. Positive feedback highlights the company’s ease of use, transparency in pricing, helpful staff, and the condition of the rental items. Customers appreciate the online browsing and booking process, comparable to a shopping experience, as well as the professionalism, kindness, and promptness of the staff. However, significant negative experiences are also noted, with a recurrent theme of poor communication. Several reviews mention difficulty in making contact to confirm reservations or make payments, and some report last-minute cancellations, which suggests a possible issue with inventory management. The disparity between the positive and negative reviews suggests that while some customers have had excellent experiences, others have faced challenges that impacted their events adversely.
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What Customers Are Saying About Arizona Event Rentals?

Highly recommended!

They have been great to work every single time!

perfect for our wedding!

Fast quotes easy to read

Definitely the best service I've experienced

Made for a beautiful night.

Would give zero stars if I could.

Highly dissatisfied.

not happy at all.

Terrible experience with this company.

Trustguide uses AI to extract key phrases from reviews about Arizona Event Rentals and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Arizona Event Rentals's customers had a positive experience.

Positive
50%
Neutral
0%
Negative
50%

Arizona Event Rentals Ratings

5

As of Based on 160 revies as of Apr 28, 2024

Arizona Event Rentals Score

50%

As of Based on 160 revies as of Apr 28, 2024

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Customer Reviews

As of Apr 28, 2024, 160 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Arizona Event Rentals's publicly available reviews View source

Wayne Turner rated Arizona Event Rentals 5 stars
a month ago
When my (new!) wife and I decided to throw a little wedding party in our yard and started looking around at what it would take to do so, I am SO glad we stumbled across this company. What made us realize that it was affordable was because we could look right on their website and SEE how much it would be for a tent, for some tables and and chairs, for a couple food tables and all the draperies to make it look so nice. You literally just pick what you want like you're shopping on Amazon, and you can immediately know the cost. As for how it all worked it, it was perfect. They got the tent setup the day before (we were having a late morning party), dropped everything off, and picked it all up the day after. Highly recommended!
Melynda King rated Arizona Event Rentals 5 stars
a year ago
I have been using this company to rent tables and chairs for years! They have been great to work with every single time! Chris is kind, friendly and always helpful! I highly recommend!
Kassie Kirkland rated Arizona Event Rentals 5 stars
a year ago
Arizona Event Rentals was perfect for our wedding! They had great prices and they communicated very well. All the rental's were in great condition and they even set up our dance floor for no extra charge! I would recommend them for any event and will use them again!!

Frequently Asked Questions About Arizona Event Rentals

How does Arizona Event Rentals ensure the availability of items after I receive my initial quote?

Arizona Event Rentals typically provides an initial quote and aims to communicate inventory availability promptly. However, given recent feedback, we recommend verifying the item availability directly with the company as soon as possible after receiving your quote, to avoid any last-minute issues.

Can I trust that the quoted delivery fees will not change after placing my rental order?

While Arizona Event Rentals provides initial quotes that include delivery fees, there have been instances reported by clients where delivery costs changed. We advise customers to get a written confirmation of the delivery fee at the time the order is placed to prevent misunderstandings.

What is Arizona Event Rentals' process for setting up and taking down rental items for events?

Customers report that Arizona Event Rentals typically delivers and sets up rental items the day before the event and collects them the day after. However, to ensure a smooth process, it is recommended to discuss and confirm the setup and takedown timings directly with the company when placing the order.

About Arizona Event Rentals

Events & Venues
Established in 2010. A full service party rental company from tables and chairs to tents and lighting. Some of the best customer service to the most affordable pricing in the valley. Flexible and accommodating to your schedule and a 5 star reputation across the board. We are here to serve all of your rental needs. Arizona Event Rentals, events made easy.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.