This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Archer Blinds?
As of Apr 17, 2024, 112 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Archer Blinds's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
About this report
This report was produced by Trustguide on Apr 17, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source
Created by
Trustguide
Published on
April 17, 2024
Last updated
April 17, 2024
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Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Archer Blinds's customers had a positive experience.
As of Apr 17, 2024, 112 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
The evaluation of Archer Blinds Middleton, based on recent customer testimonials, reveals a glowing reputation characterized by attentive customer service and a high-quality product offering. Customers express particular satisfaction with the personalized solutions tailored to their needs, such as the recommendation for rod mechanism blinds for those with limited dexterity. Installations appear to be prompt, occurring within tight time-frames of initial measurements and consultations, often cited as around two weeks. Acknowledgement of the company's professionalism and knowledge further validates the caliber of service provided. Despite a robust positive impression, there are instances of minor operational hiccups, exemplified by a reported misunderstanding that was rapidly rectified without additional cost, underscoring the company's commitment to customer satisfaction.
Positive Feedback
Archer Blinds Middleton has garnered praise for elements that are crucial to customer experience excellence. The absence of high-pressure sales tactics, paired with genuine interest in offering the most suitable product, establishes a foundation of trust between the company and its clients. The rapid response to inquiries and efficient installation timeframe, often within a couple of weeks, speaks to their operational effectiveness. Additionally, the positive feedback extends to the aftersales care, such as adjustments and assistance with existing installations. Customers frequently commend the professional demeanor and expertise of the service personnel, citing 'no fuss' fittings and a respectful approach towards their property as highlights of the service.
Concerns and Threads
While overwhelmingly positive, the reviews for Archer Blinds Middleton contain a marginal note regarding customer experience deviations. A particular instance of a 'hiccup', relating to a misunderstanding about the opening direction of the blinds, indicates a rare lapse in communication or execution. However, it is notable that the situation was rectified expediently, implying a commitment to resolving errors and maintaining customer satisfaction. This isolated occurrence does not seem to be part of a pattern, and it could be interpreted as a testament to the company's responsive aftercare service, rather than a persistent negative aspect.
Frequently asked questions about Archer Blinds
What is the typical time frame from the initial consultation to installation for Archer Blinds Middleton?
According to the customer reviews, the typical time frame from the initial consultation to the fitting of the blinds is approximately two weeks.
Does Archer Blinds Middleton offer custom solutions for individuals with limited mobility?
Yes, Archer Blinds Middleton offers personalized solutions such as blinds with rod mechanisms, which are suitable for customers who have difficulty stretching and pulling drawstrings.
How does Archer Blinds Middleton handle any issues that may arise after installation?
The company promptly addresses any post-installation concerns, as evidenced by their swift response to a reported misunderstanding, which they resolved the following day at no extra charge.
Recent customer reviews and testimonials for Archer Blinds
Sue
5-Star
4 months ago
After having a new kitchen fitted it just needed the finishing touches.
A friend and two family members suggested Archer blinds as they had used them in the past and had been really happy with the quality and service.
I ran them for an appointment and Matt came the following day.
There was no "hard sell" and a genuine interest to provide the best blinds for me. As I have a problem stretching and pulling the drawstring blinds, Matt suggested the ones with a rod to open and close them.
He took time showing me the samples so that I could select one that complemented the tiling and decor. They were fitted two days later and look absolutely amazing. The rod mechanism is so easy to use and as Matt had checked whether I was right or left-handed they were fitted to suit my needs.
I wouldn't hesitate to recommend them and will certainly use them for all my blinds in the future.
helen evans
5-Star
2 years ago
Brilliant, would highly recommend. Kyle came measured up and advised of what to do around front door. Came exactly 2 weeks later and fitted them. Very orofessional and knowledgeable. Even came back to fit a full pelmet across window next to and over front door (it was originally in 2 parts. I am so happy with my blinds and they have made such a difference to the look of our house.
Beth Skeels
5-Star
a year ago
Absolutely in love with my new blinds ! The service has been second to none; no fuss fitting , they look gorgeous - couldn’t recommend using Archer’s enough. I purchased blinds for my bay window , but also four bedrooms . The price was reasonable and the look is fab. Thanks guys :)I
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
Top quality brands that we use
Archer Blinds specialise in quality made to measure blinds in providing all types of blinds for your home, conservatory and office. Our range includes a huge selection of Roller, Pleated, Vertical and Roman Blinds from well known brands such as Velux, Hunter Douglas, Louvolite to name a few.
At Archer Blinds we guarantee customer satisfaction and the trusted brands we use help us achieve this. We supply blinds in Manchester, Oldham, Tameside and Greater Manchester so contact us today to arrange your free home visit.
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