AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.

Aosom UK Reviews

Rated 4.4 based on 2762 Reviews

27 Horsenden Ln S, Perivale, Greenford UB6 7RH

Online Stores Greenford

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

Reviews for Aosom UK, an e-commerce retailer, are predominantly positive, with most customers appreciating aspects such as speedy delivery, straightforward assembly instructions, and value for money. Common behaviors highlighted include fast product arrival, practical functionality, and satisfaction with product quality. Some minor criticisms appear about product assembly complexity and delivery issues, though these are exceptions rather than the norm.

The most frequent themes across reviews center on efficient shipping, clear instructions, and product utility for both indoor and garden use. Customers appreciate comfortable and functional furniture, competitive pricing, and responsive customer service. However, one review noted problems with missing items in an order and difficulty with lower-quality screws, showing occasional lapses in reliability or item completeness.

Overall, Aosom UK is regarded as a reliable option for online furniture and garden products in the UK. Repeat orders and customer recommendations suggest a strong reputation for value and efficiency, with minor operational hiccups handled amid mainly positive purchasing experiences.
Read more

What Customers Are Saying About Aosom UK?

Highly recommend.

super value for money.

very pleased with my purchase.

comfort is the main attraction

great for the price.

very comfortable. Look good too.

excellent customer service.

Fantastic products at very reasonable prices.

really impressed with the packaging

I recommend A+

Trustguide extracts key phrases from reviews about Aosom UK and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Aosom UK's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Aosom UK Ratings

4

As of Based on 2762 revies as of Jul 28, 2025

Aosom UK Score

80%

As of Based on 2762 revies as of Jul 28, 2025

Got a busrning question about Aosom UK?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 28, 2025, 2762 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Aosom UK's publicly available reviews View source

Gillian McGown rated Aosom UK 5 stars
3 months ago
Good service and delivery time. Product exactly as described and does the job well to keep my rascally dog off the flower bed.Will be checking out site again for more garden products. Fair price too. Highly recommend.
Sylvia Deacon rated Aosom UK 5 stars
a month ago
I ordered an automatic recliner with USB. It arrived within 5 days which is excellent. The chair was simple to put together (2 pieces) it took about 5 minutes. Quite firm but comfortable, easy recline button and super value for money. Recommended to sister in law.
Laura Wilson rated Aosom UK 4 stars
a month ago
Very pleased with my new desk. It took me over two, nearly three hours to put together however. Much longer than the estimated 45mins. I misinterpreted how the mechanism for the raised writing part worked and put it on the wrong way round. Desk is larger and better quality than I anticipated given some reviews I had read. I think it's great quality, clean sturdy well sized and fits into the space in my room perfectly. Very pleased with my purchase. Arrived quickly too.

Frequently Asked Questions About Aosom UK

How quickly does Aosom UK typically deliver orders?

Customers frequently mention fast delivery, with many orders arriving within a few days and some even delivered the next day. Shipping times may vary depending on products and location, but quick turnaround is mentioned in multiple reviews.

Are the products from Aosom UK easy to assemble?

Most reviews state that instructions are clear and assembly is generally straightforward. However, a few customers report that some products can take longer to put together than estimated or have minor assembly challenges, especially with unfamiliar mechanisms.

What happens if there are missing items or issues with an order?

In rare cases, customers encountered incomplete deliveries or quality concerns. When issues arise, customers are encouraged to contact Aosom UK's support team for resolution, as communication channels such as phone and online messaging are available.

About Aosom UK

Online Stores
Aosom UK is an online retailer specializing in furniture, garden equipment, and home improvement products. The company operates primarily through its digital storefront, providing a range of items such as desks, recliners, garden furniture, gazebos, and other household goods to customers across the United Kingdom.

Aosom UK manages logistics including order processing, delivery, and packaging, with items often requiring self-assembly by the customer. The company distributes goods both directly through its website and via third-party platforms. Instruction manuals and packaging are provided with shipments to facilitate product setup and installation.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
3792660973912839479

How was your experience with Aosom UK?

People also checked

DBS Bathrooms logo
DBS Bathrooms

Rated 5 stars

The Cornish Company logo
The Cornish Company

Rated 5 stars

Ryman Stationery logo
Ryman Stationery

Rated 5 stars

Mindful Chef logo
Mindful Chef

Rated 1 stars

Naked Wines logo
Naked Wines

Rated 5 stars

Donaghy Bros logo
Donaghy Bros

Rated 5 stars

Best Meat (UK) Ltd logo
Best Meat (UK) Ltd

Rated 1 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.