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Antepliler Restaurant
Antepliler Restaurant

Antepliler Restaurant Reviews Summary

Turkish Restaurants | London

What do customers say about Antepliler Restaurant?

As of Jan 10, 2024, 3799 customers have reviewed this business and rated it 4.2 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
January 10, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
3799
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Antepliler Restaurant's customer reviews analysis

Evaluating Antepliler Restaurant through recent reviews suggests a polarized customer experience. The reviews applaud the quality of certain dishes, such as the kunefe, grilled meats, and Turkish tea, indicating satisfaction with the taste and authenticity of the cuisine. Consistently positive sentiments are expressed about the atmosphere and certain aspects of the service, with mentions of efficient and accommodating staff. However, this contrasts with recurring accounts of negative service experiences, involving unprofessional behavior from staff and indications of neglect, particularly during busy times. Pricing and portion size have been critiqued, with some customers feeling the value did not match the cost. While the food generally receives praise, the impact of poor service interactions seems to significantly mar the reputation of the establishment.

Positive Feedback

Positive customer feedback for Antepliler Restaurant centers on the culinary experience, particularly praising the taste and quality of dishes such as the adana kebab, kunefe, and Turkish tea. The food is often characterized as authentic and satisfying, which could be a testament to the establishment's commitment to Turkish culinary traditions. Patrons also speak highly of the ambience and some instances of excellent service, where staff have been noted as attentive and efficient. The flexibility in accommodating off-menu requests, such as the provision of a doner kebab not listed, reflects a willingness to please customers and enhance their dining experience. Moreover, the family-friendly environment and the capacity to cater to dietary preferences, like vegetarian options, are appreciated. The restaurant's dessert shop, specializing in kunefe and baklava, has been highlighted as a highlight, suggesting that the establishment has successfully cultivated a niche that resonates with its patrons.

Concerns and Threads

On the flip side, Antepliler Restaurant faces considerable criticism regarding its customer service and value proposition. Negative feedback mainly targets staff behavior, describing occasions of unhelpfulness, dismissiveness, and even rudeness. These incidents appear to taint the dining experience, overshadowing the quality of the food. Customer management during peak times is frequently cited as an issue, with staff struggling to provide timely service and attention. There are also accounts of the restaurant enforcing questionable policies, such as mandating minimum orders, affecting customer satisfaction. Complaints about portion sizes not justifying the prices suggest that some customers do not perceive the dining experience as good value for money. Furthermore, inconsistencies in food quality and presentation, leading to a perception of decreased care and attention to detail, have contributed negatively to the restaurant's overall reputation.

Frequently asked questions about Antepliler Restaurant

Does Antepliler Restaurant offer dishes suitable for vegetarians?

Yes, Antepliler Restaurant provides a variety of salad and vegetable dishes that cater to vegetarians.

Is the Antepliler Restaurant family-friendly?

Yes, the restaurant is considered family-friendly, with many children often present and special treats available for younger guests.

Can leftover food be taken away from Antepliler Restaurant?

While there have been some customer reports of difficulty in getting food packed for takeaway, the restaurant generally appears to provide takeaway boxes upon request.

Recent customer reviews and testimonials for Antepliler Restaurant

Antepliler Restaurant
Barlas Demir (BD)
5-Star
4 months ago
Love a good small cup of Turkish tea and crunchy Kunefe! What a better place than Antepliler (Green Lanes) quick, clean and efficient. Take my advice Highly recommended if you haven’t been already. Parking: Paid parking and free parking after 6.30pm. Kid-friendliness: Always kids here in for a treat!
Antepliler Restaurant
Genesis
5-Star
4 months ago
I have rarely been to a Turkish restaurant that doesn't overcook their meat, it's not the case here. The skewers were juicy and had the perfect amount of chew. I definitely recommend the adana kebab! It was so so good!
Antepliler Restaurant
Eser
5-Star
2 months ago
I recently visited Antepliler restaurant on Green Lanes to treat my friend to what I believe is the best Turkish food in London. I hadn't been to Green Lanes in over 6 years, but I wanted to make the effort for my friend. When the waiter came to take our order, I inquired about the spinach dish for an explanation. However, he responded with an unhelpful attitude, simply saying it's just spinach and raising his hand dismissively. We ate our meal, and when there was some food left over, I asked for it to be packed in boxes. Despite my insistence, they refused to do it and would only provide a take away box. Throughout the experience, the staff displayed unprofessional behavior and an excessive ego. While the food was delicious, the overall experience was marred by their attitude. I can't rate it more than 2 stars based on this genuine experience.
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About Antepliler Restaurant

Turkish Restaurants

Turkish cuisine, with lahmacun (Turkish pizza), mezze and meat grills, in a bustling, casual eatery.

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