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Elif Restaurant Reviews Summary

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Turkish Restaurants | Liverpool

6 Lark Ln, Liverpool L17 8US

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Elif Restaurant?

As of Apr 13, 2024, 818 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Elif Restaurant's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 13, 2024
Last updated
April 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Elif Restaurant's customers had a positive experience.

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Elif Restaurant

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Elif Restaurant's customer reviews analysis

Evaluating the overall company reputation of Elif Restaurant based on recent customer reviews, the general sentiment is positive, highlighted by commendations for taste, portion sizes, and service. There exists a contrast in experiences with the differing outlet in Liverpool and the Bond Street branch, particularly regarding portion sizes and flavorfulness. While most customers appreciate the ambiance, service, and competitive pricing, especially in the context of the early bird specials, a recurring negative theme pertains to inconsistent experiences with staff hospitality and discrepancies in food expectation based on other branch comparisons.

Positive Feedback

Many customers have shared strong endorsements of Elif Restaurant, focusing on the flavorful dishes, generous portion sizes, and the quality of both food and service. Specific praise is often given to the variety and execution of food, particularly with the hummus, kuzu sis, and grilled items. The restaurant’s atmosphere is described as pleasant, with an appreciation for the ability to see food prepared on the in-house BBQ, adding to the dining experience. Notable also is the early bird menu, which offers perceived value for money and seems to be a popular choice for patrons. The staff is often characterized as friendly and engaging, further enhancing the customer experience, with a particular nod to the ‘banter’ provided by the service team.

Concerns and Threads

Negative feedback for Elif Restaurant primarily revolves around the occasional service issue and food portions in comparison to other branches. A particular complaint concerns the portion size of the mixed grill, which fell short of expectations for a group, with a comparison to the more generous servings at the Bond Street branch leaving some diners unsatisfied. Another customer pointed out an experience of perceived rudeness from a waiter, potentially indicating inconsistency in the service. Although these critiques are not reflective of the overall sentiment, which is largely positive, they do suggest areas where Elif Restaurant may need to address variability in customer experiences and ensure that all diners receive the same high level of service and food quality.

Frequently asked questions about Elif Restaurant

Does Elif Restaurant offer an early bird special?

Yes, Elif Restaurant offers an early bird menu with a selection of starters and mains at a competitive set price, though the specifics of the offer, such as price and timings, may vary.

Can I expect the same food portion sizes at all Elif Restaurant locations?

Portion sizes may vary between Elif Restaurant locations. Some customers have observed that portion sizes at the Liverpool branch are smaller when compared to the Bond Street branch.

Is the service at Elif Restaurant consistent across all staff?

While many reviews praise the friendly and engaging service, there have been occasional reports of inconsistent service quality, including less attentive or rude behavior by some staff members. However, these are not reflective of the overall positive feedback regarding service.

Recent customer reviews and testimonials for Elif Restaurant

Elif Restaurant
Omar Ismail
3-Star
4 months ago
I wasn’t able to get a booking in the Bond Street branch but thought we would give this a try. It was nowhere near as crammed or busy as Bond Street and was more brightly lit, I appreciated this. I also noticed the menu prices were cheaper than Bond Street and there’s no mandatory service charge. Service was fine also. Unfortunately the food didn’t meet my expectations. The mixed grill portion here is very small. We ordered a mixed grill for 4 people and this seemed the same size as a mixed grill for even 2 people in Bond Street. It came with ONE skewer of kebab to be shared amongst 4 people, this seems excessively miserly and not okay. The taste was also a bit bland and not seasoned as much as I expected. The food quality was fine and better than Turkish restaurants in Manchester but is not comparable to the Bond Street branch and I was still hungry after we had finished! Can’t recommend this place at all unfortunately considering what else is in Liverpool
Elif Restaurant
Frances Cripps
3-Star
a month ago
Hands down the best restaurant in Liverpool! The food is so so tasty and the people are super lovely. Really recommend the hummus and the kuzu sis
Elif Restaurant
Jan Morrison
3-Star
2 weeks ago
We had the early bird menu, starter and main £14.95. The food was simple but executed perfectly. The portions are generous; I have a healthy appetite and could not quite finish. The place was packed by 6pm which is an indication of it's popularity. I highly recommend this restaurant.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
818
reviews
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About Elif Restaurant

Turkish Restaurants
Familiar Turkish eats like hot & cold meze, char-grilled meats & casseroles in a cheerful spot.
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