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Topkapi Palace Reviews

Rated 4.2 based on 999 Reviews

205 Deansgate, Manchester M3 3NW

Turkish Restaurants | Manchester

Published on
April 16, 2024
Last updated
April 16, 2024

Reviews Summary

Analyzing recent customer reviews, Topkapi Palace appears to offer a generally positive overall experience with some inconsistencies. The company's reputation is largely upheld by its well-received Turkish cuisine, pleasant atmosphere, and efficient service. Satisfied customers note the quality and authentic taste of the food, amiable staff, and value for money, particularly highlighting the restaurant's cleanliness, the diverse menu, including vegetarian options, and a family-friendly environment. However, the company's reputation is somewhat tarnished by isolated incidents of customer dissatisfaction, particularly in relation to inaccurate dish representations and occasionally underwhelming food quality. Despite these incidents, the recurrence of positive experiences suggests a strong company reputation oriented toward customer satisfaction.
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What Customers Are Saying About Topkapi Palace?

Trustguide uses AI to extract key phrases from reviews about Topkapi Palace and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Topkapi Palace's customers had a positive experience.

Positive
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Topkapi Palace Ratings

1

As of Based on 999 revies as of Apr 16, 2024

Topkapi Palace Score

As of Based on 999 revies as of Apr 16, 2024

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Customer Reviews

As of Apr 16, 2024, 999 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Topkapi Palace's publicly available reviews View source

Lewis Chisnall rated Topkapi Palace 1 stars
2 months ago
We ate here as a family almost 2 years ago, and only now do I feel like I have emotionally recovered and feel able to share it. Where do I start? The below picture, is what I received. Important I add at this point that it’s not what I ordered. I ordered a chicken sizzler, in a Turkish restaurant. Apparently this is a sizzler. I checked with the chicken on the plate and it told me it had already swam 4 lengths on its way out to me. I could have back a dodgy dish, it can happen. I think I naively then expected as a customer to be able to raise this (politely) may I add to the staff, who surely would put things right. I didn’t realise that although this restaurant is called Topkapi, I actually was being served by all the ex Karen’s diner staff. They could not shut me down quick enough. I suppose it gets like that though when someone challenges you on your soup dish, sorry sizzler. A bit of a mad experience. I’m not saying don’t eat here, if you like misleading menus or wanna play dish roulette, I’m backing you give this a 5 stars all the way and tell your tik tok about it.
Maura Montgomery rated Topkapi Palace 1 stars
5 months ago
We were here on a wet Wednesday night at 6.30pm .just us 3 and another couple , the chef having a snack at the pass , the mini meze, meatballs and borek starters came quickly, tasty and hot!! We followed with sea bass, swordfish and chicken mains. All were really tasty fresh and presented immaculately. Brought back memories of our times in Turkey. The restaurant is immaculate. The waiting staff were really friendly to us and judging by the banter between them , enjoyed working together. No fear of recommending this place
Bilal Brown rated Topkapi Palace 1 stars
5 months ago
Nothing special TBH, just your typical Turkish food, there are much better places in Manchester for Turkish food. You're paying more for the location. Service was a bit sketchy but it was a busy Saturday night to be fair and the food was served very quickly.

Frequently Asked Questions About Topkapi Palace

Does Topkapi Palace offer vegetarian or dietary-specific menu options?

Yes, Topkapi Palace offers a variety of vegetarian dishes, and caters to dietary specifics, including serving halal food.

Can Topkapi Palace accommodate diners with mobility issues?

The restaurant is wheelchair accessible; however, bathrooms are located downstairs which might be inconvenient for individuals with mobility issues.

Are reservation recommended for dining at Topkapi Palace?

While walk-ins are welcomed, making a reservation is advisable, especially during weekends or for larger groups, to ensure seating availability.

About Topkapi Palace

Turkish Restaurants
Authentic cuisine cooked in an open kitchen, with special menus/traditional live music some nights.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.