The overall company reputation of American Range among customers appears to be mixed, with several reviews reflecting dissatisfaction regarding quality control, customer service, and product functionality. Notably, there have been repeated complaints about defective appliances, such as ovens not shutting off, uneven heating in griddles, and issues with burners and igniter control modules. Customer service seems to be a significant pain point, with customers experiencing difficulty receiving appropriate responses, lack of follow-up on service calls, and inadequate compensation for defective products. On the other hand, some reviews highlight positive experiences, praising the heat efficiency, commercial quality adapted for home use, customization options, the sturdiness of their commercial products, and strong local manufacturing appeal. This dichotomy suggests that while there are customers satisfied with their products and service, there is a significant portion of clientele facing serious issues, impacting American Range's reputation negatively.
American Range Reviews
Rated 3.1 based on 29 Reviews
13592 Desmond St, Pacoima, CA 91331, United States
Online Stores | US