
Alpha Direct Agency Reviews
Rated 5 based on 287 Reviews
Insurance Services in New York
5030 Broadway, New York, NY 10034, United States
Published on
January 9, 2024
Last updated
July 10, 2025
Alpha Direct Agency LLC has garnered a strong and positive reputation based on the recent customer reviews. Exceptional service quality, proficiency in navigating and providing solutions for complex insurance needs, and the consistent delivery of personalized attention mark the customer experiences. Aniran Mejia is cited for her work ethic and professionalism, a reflection of the company's commitment to employing knowledgeable and customer-centric staff. Teamwork, notably with Marlene, Emmanuel Osuyah, Latoya Grimes, Andrea, Trazel, and Yahel Vargas is also repeatedly praised. The agency is recommended both for its competitive pricing strategies in challenging situations and its ongoing customer care, extending beyond the initial sale to include regular check-ins and policy reviews. While feedback is overwhelmingly positive, it lacks any significant criticism, limiting insight into any potential areas of improvement.
Alpha Direct Agency LLC has a strong reputation for providing diverse and tailored insurance solutions for businesses. They can offer policies ranging from trucking company insurance to coverage for consulting businesses. Their team is experienced in working with clients to find the best quotes and policies, tailored to the unique needs of each business.
Alpha Direct Agency employs thorough research and leverages their expertise to find the most competitive rates for their clients. They actively engage in policy reviews at each renewal to ensure their clients are receiving the best possible rates, demonstrating an ongoing commitment to customer satisfaction.
The customer service at Alpha Direct Agency LLC is highly regarded by their clients, with multiple reviews praising the professionalism, efficiency, and communication skills of their agents. Staff members are noted for their in-depth knowledge and ability to guide clients through complex processes with a friendly and reassuring approach.
Alpha Direct Agency LLC-We are in the business of helping people. We help consumers save money, we help businesses reduce risk and we help families protect and preserve their financial future. How can we help you today? Licensed in New York, Georgia, New Jersey, Connecticut, Delaware, North Carolina, South Carolina, Florida, Washington DC, California, Tennessee, Texas, Louisiana, Massachusetts, Michigan, Maryland and Pennsylvania.