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All My Sons Moving & Storage
All My Sons Moving & Storage

All My Sons Moving & Storage Reviews Summary

Removal Companies | Phoenix, AZ

What do customers say about All My Sons Moving & Storage?

As of Feb 09, 2024, 2726 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
February 9, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
2726
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

All My Sons Moving & Storage's customer reviews analysis

All My Sons Moving & Storage has demonstrated a generally positive reputation among its clientele, with numerous customers praising their efficiency, professionalism, and the overall quality of the moving services provided. Recurrent positive feedback mentions movers arriving on time, the care taken with personal belongings, and the movers' friendly and professional demeanor. Notably, Marjuan, Jay, Eddie, Chuck, Sid, Alexander, Christopher, Harleigh, Jeremy, Von, Alex, Chris, Alan, Angel, Alfonso, and Brandon are specifically commended for their excellent service. The company has shown a capability to handle short-notice bookings and to keep communication clear and responsive. However, inconsistencies exist in customer experiences, particularly around the issues of hidden fees and the handling of customers' items. There have been reports of unexpected charges and poor packing practices that have led to damaged items, leading to disappointment and distrust in some cases.

Positive Feedback

Based on customer feedback, several key positives stand out for All My Sons Moving & Storage. Clients frequently praise the on-time arrival, rapid yet careful handling of possessions, and the pleasant nature of the movers. The company is noted for its ability to execute moves quickly and efficiently, with an emphasis on professionalism and a strong customer service ethos as highlighted by the repeated positive references to team members by name. Furthermore, they have demonstrated an ability to offer a stress-free experience even with last-minute scheduling, and their attention to detail in protecting both the items being moved and the premises (such as reinforcing door frames and floors) is commended. The proactive approach of management in checking in during moves and the movers’ demonstrated problem-solving skills in safely transferring challenging items are also seen as differentiators.

Concerns and Threads

Despite many positive remarks, All My Sons Moving & Storage has encountered criticism regarding some aspects of their service. A central concern highlighted in the reviews involves billing practices, where clients experienced unexpected charges such as driving and fuel fees, and were charged for moving materials that were not fully used or necessary. In one instance, this led to claims of misleading information, with a customer contesting the charges applied. Packing services have also come under scrutiny, as one customer noted their personal items were inadequately packed and damaged, resulting in dissatisfaction with the offered compensation. Additionally, complaints about movers using their phones excessively during work and apparent inefficiencies in loading practices that compromised the condition of items upon arrival were mentioned. These issues contribute to a theme of inconsistency in service quality that can diminish the overall customer experience.

Frequently asked questions about All My Sons Moving & Storage

Can I book All My Sons Moving & Storage for a last-minute move?

Yes, customers have reported successfully scheduling moves with All My Sons Moving & Storage with less than 24 hours notice, and the company has received praise for its responsive and communicative approach in these situations.

Are unexpected charges common when using All My Sons Moving & Storage?

Some customers have reported unexpected charges related to driving and fuel fees, as well as for materials that were either not used or not needed. It is advisable to discuss all potential charges and get a detailed quote ahead of time to prevent surprises.

Does All My Sons Moving & Storage provide packing services, and are they reliable?

The company does offer packing services, but customer experiences have varied. While some have had positive experiences, others have reported issues with items being poorly packed and damaged. If you opt for their packing services, it may be beneficial to supervise the process or discuss packing standards beforehand.

Recent customer reviews and testimonials for All My Sons Moving & Storage

All My Sons Moving & Storage
Dr. Nicole Sundene
5-Star
3 weeks ago
Marjuan, Jay, Eddie, Chuck, and Sid did an AMAZING job today with my move. This is my third move with All My sons movers and I trust no other moving company to move me after some bad experiences. They were on time, worked fast. Didn’t take forever to bring things to my home and milk the clock like a lot of movers I have used in the past. If you need the best movers for your Phoenix move they did an amazing, fast, affordable, friendly, and fun job getting our family moved from Cave Creek to Scottsdale! Thank you All My Sons for a great easy move! Thank you for not holding my items hostage and acting like crazy moving pirates as I had to experience in the past. This family owned moving service is the only one I now trust to move my home or small business!
All My Sons Moving & Storage
Krystle Cordell
5-Star
a week ago
After having problems with movers in the past we decided to use All my Sons for the first time and I will definitely be using them on our next move. Our experience with All My Sons was wonderful. We scheduled them less than 24hours before our move, they were responsive and communicative. They arrived when they said they would and moved our belongings out of our moving truck with confidence and ease. Alexander made us feel comfortable with his team moving our valuables and was efficient. If you want a stress free move I highly suggest them
All My Sons Moving & Storage
Gene Weimer
5-Star
2 months ago
We paid for packing services only to fins that our personal items were thrown in boxes without even one sheet of wrapping paper. Items were smashed that simply can not be replaced. All My Sons offered a $72.00 settlement. This is the worst service that I’ve ever received. Be cautious. I’ll not use them again.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
2726
reviews
Excellent
Good
Average
Fair
Poor

About All My Sons Moving & Storage

Removal Companies

All My Sons Moving & Storage is more than a moving company. We have been in business for decades in that time We have moved families and business over millions of miles. We are well-equipped to handle any move of any kind and our Phoenix moving offices are ready to move your memories and your important information anywhere in the country We can move your family to that new home, or your office to its new location. Wherever the move, we treat all of our customers with the same level of respect and care as we expect from our own family.

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