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All Kinds Of Blinds
All Kinds Of Blinds

All Kinds Of Blinds Reviews Summary

Blinds Shops | London

What do customers say about All Kinds Of Blinds?

As of Jan 10, 2024, 169 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 10, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
169
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

All Kinds Of Blinds's customer reviews analysis

All Kinds Of Blinds, Curtains & Shutters appears to have a mostly positive reputation based on recent customer experiences, with several reports of excellent service from initial contact through to installation. Clients have praised the company for its diverse selection, quality of products, professional measurements, and installation services. However, there are notable instances of dissatisfaction, particularly concerning aftercare and responsiveness to issues post-installation. A recurring theme in negative feedback highlights problems with incorrect measurements, delays in service, and a perceived reluctance by the company to take responsibility for mistakes and rectify them promptly. This mixed feedback suggests that while the company generally delivers satisfactory results, there is room for improvement in customer service, especially when addressing errors and follow-up support.

Positive Feedback

Positive feedback for All Kinds Of Blinds, Curtains & Shutters often highlights the company's professional service range, including its helpful in-person consultations, as evidenced by Sam's commendable house visits and efforts to source specific patterns for customers. The installation process is frequently described as clean and professional, with specific praise directed towards the installers, such as Robert and Michael, for their expertise and the high quality of the finished product. Promptness and a smooth process from quotation to installation are regularly mentioned as positive experiences. Customers like Lily and Ben also value the company's ability to retain the original features of their homes, like unique window functionalities, while still installing desired products, thus reflecting the technical competence of the company's team.

Concerns and Threads

Among the less favorable remarks, there are critical observations concerning the company's handling of measurement and installation errors as well as customer service following a sale. In some reviews, customers express disappointment with inadequate measurements and installation issues, leading to improper fitting or delayed product replacements. The lack of satisfactory resolution and the reported difficulty in communication post-installation have left some customers feeling disregarded. A particular account of an 'aggressive man shouting and slamming phones down' portrays a customer service representative in a negative light, hinting at potential improvements needed in customer relations and conflict resolution.

Frequently asked questions about All Kinds Of Blinds

What should I do if the measurements for my blinds are not correct after installation?

If there are any discrepancies with the measurements after installation, it is recommended to immediately contact the company's customer service to report the issue. They should arrange a follow-up visit to assess and rectify any mistakes.

Does the company offer a guarantee for their blinds, curtains, and shutters?

While not explicitly mentioned in the reviews, many companies do offer some form of guarantee or warranty. It is advisable to ask All Kinds Of Blinds, Curtains & Shutters directly about their guarantee policies before purchasing.

Can All Kinds Of Blinds, Curtains & Shutters preserve the original features of my windows when installing new products?

Yes, according to customer feedback, the company has successfully installed products like tier-on-tier window shutters without affecting the original features and functionalities of the windows.

Recent customer reviews and testimonials for All Kinds Of Blinds

All Kinds Of Blinds
Rita Shankardass
1-Star
5 days ago
We Had blinds done in 2010 by this company which were good and lasted well. I then asked if two of them could be refit into a new room and sought their guidance. I was advised that one blind was fine as is to be refit and the other just needed to be shortened in width. When it was installed however we found that, although the width was now fine, this second blind was too short in length - the measurer had clearly neglected to unroll the blind to ensure that the drop of the blind was suitable for the new window. They then tried to charge me for fitting a simple new plain roller blind (albeit at cost price) but then I would have two different blinds in one room!? Also cheeky to ask me to pay out for the first and a new job when I am the one being laden with the faulty product!? He tried to argue that the original job was not profitable but that shouldn’t come ahead of a bad job and poor service?? He then tried to blame me for not telling him the old and new windows were different lengths - as if the customer would know exact measurements of blind material and windows! He measured the drop of first window so why didn’t he do the second window. This was obviously his oversight and error and in true bully style he became aggressive and blamed me! It’s a known fact that you judge a company by its aftercare and customer service - errors are made but the sign of a reputable company is making good and taking responsibility. This company clearly won’t and doesn’t - just an aggressive man shouting and slamming phones down. I won’t be using them again and friends are pretty shocked at the negligent measuring.
All Kinds Of Blinds
S A
1-Star
a month ago
I would highly recommend All Kinds of Blinds. Excellent service Sam came to our house and measured up but we couldn't make a decision on the blinds in our garden room. We went to their shop in Whetstone and were able to choose a blackout blind that suited us. Sam also sourced a pattern they don't stock and we had seen elsewhere. Robert expertly installed curtains in a square bay window and blinds in our lounge and garden rooms. We were so pleased we have also had curtains made to measure for the square bay window in our bedroom and more blinds for our garden store and ensure bathroom. Amy was also really helpful and made sure we were happy with our curtains and blinds. A very quick turn around for each order. I would definitely use AKOB again!
All Kinds Of Blinds
mark baker
1-Star
7 months ago
Great service from start to finish, spoke to Rosie and Toni on the phone who were so helpful , had Gareth come round and measure and again was so helpful and had Michael come round and install my blinds and did a perfect job! Would recommend this company so pleased with my blinds!
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
169
reviews
Excellent
Good
Average
Fair
Poor

About All Kinds Of Blinds

Blinds Shops

Welcome to All Kinds Of Blinds. Our name pretty much says it all. We have years of experience within the blind and shutter industry, an enviable reputation and a portfolio of highly satisfied customers. We are a family run business and have been established since 1999. This has allowed us to offer a highly personalised individual service from our showroom staff, team of surveyors to our fully qualified installers. We believe there is no substitute for a personal service and this is reflected with the large proportion of our working coming from recommendations.Simply make an appointment by visiting our showroom or booking online.

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