
Albatross Cars Reviews
Rated 4.2 based on 2396 Reviews
Taxis in Derby
14A Midland Rd, Derby DE1 2SN
Published on
September 8, 2025
Last updated
September 8, 2025
patient with us and our requests
EXCELLENT Service thankyou very much
couldn’t have asked for a better one
great lost property service
efficient, punctual, very friendly
Every driver is polite on time
much more reliable than the hotel service
Yes, there are reports of drivers going out of their way to help customers, such as assisting wheelchair users to reach their destination. This indicates a willingness to provide support for passengers with additional mobility requirements.
Some reviews mention customers being charged extra for waiting time, even in cases where delays were minimal or unexpected. The company's billing system appears to automatically add fees for waiting, which can occasionally lead to confusion over final fares.
Customers can book a taxi by phone or through the Albatross mobile app. The app offers promotional codes and allows for efficient tracking and booking, while phone service is described as responsive and helpful.