Turn your 5-Star reviews into powerful social proof
Turn your 5-Star reviews into powerful social proof
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Air It Reviews

Rated 4.9 based on 236 Reviews

75 Farringdon Rd, London EC1M 3JY

It Services

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of Air IT London, particularly through its Netstar services, appears to be highly positive among clients. Numerous reviews highlight the impeccable level of support and professionalism provided. The structured approach to managing IT infrastructure, from regular audits to proactive issue resolution, is frequently mentioned and greatly appreciated by clients. A key theme in the feedback is the company's efficiency in handling problems, ranging from fast and flexible troubleshooting to the smooth execution of office relocations. Through consistent client interactions and check-ins, Air IT maintains a dependable persona, which is also cited as being pivotal in enhancing productivity and customer satisfaction levels within the businesses they serve. Another recurrent element across these reviews is the personnel's friendly, approachable attitude and their ability to communicate complex technical issues in simple, understandable terms.

Read more

What Customers Are Saying About Air It?

Trustguide extracts key phrases from reviews about Air It and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Air It's customers had a positive experience.

Positive
Neutral
Negative

Air It Ratings

5

As of Based on 236 revies as of Jan 10, 2024

Air It Score

As of Based on 236 revies as of Jan 10, 2024

Got a busrning question about Air It?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 236 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Air It's publicly available reviews View source

Praveen Daniel rated Air It 5 stars
4 years ago
We have used their services for almost 4 years now and have to say that they are impeccable at the level of support they provide. They always go out of their way to solve the issues as soon as possible and also make an effort to explain in the simplest way possible as to what happened, instead of just saying ''Its all sorted''. They have a very structured hierarchy in terms of the levels of support required and everyone is very friendly & professional. They audit our infrastructure regularly and always find ways to keep everything simple, secure and most importantly cost effective. I would highly recommend, hands down five stars.

Frequently Asked Questions About Air It

What kind of IT support does Air IT London offer?

Air IT London provides structured IT support services including regular infrastructure audits, proactive issues resolution, cost-effective solutions, and has a friendly and professional support team available for help.

How does Air IT London handle urgent IT problems?

Clients report that Air IT London offers swift IT problem resolutions, with staff going out of their way to fix issues promptly while maintaining regular contact until the problems are solved.

Do clients find the communication with Air IT London effective?

Feedback highlights effective communication as one of Air IT London's strengths, with staff described as friendly, approachable, and good at simplifying technical explanations for better client understanding.

About Air It

It Services

IT Support Company based in Central London providing fast, reliable, expert support to London businesses. Services include Fully Managed IT Support, Remote IT Support and IT Consultancy. Located between Farringdon and Chancery Lane tube stations. We have been supporting UK businesses since 2002.

Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15223044648034896542
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.