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ABC (London) Ltd Reviews

Rated 4 based on 161 Reviews

51 Brent St, London NW4 2HH

Estate Agents London

Published on
June 15, 2025
Last updated
June 15, 2025

What Customers Are Saying About ABC (London) Ltd?

exceptional service and nothing has been too much

very warm and welcoming

beautiful service they gave us

Brilliant service. Really professional.

so pleasant to deal with

extremely professional when dealing with them

found us three wonderful proprties for renting

made our move smooth, easy and stress-free

very helpful and informative

Managed the tenants well and kept me well informed

Trustguide extracts key phrases from reviews about ABC (London) Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of ABC (London) Ltd's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

ABC (London) Ltd Ratings

1

As of Based on 161 revies as of Jun 15, 2025

ABC (London) Ltd Score

90%

As of Based on 161 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 161 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of ABC (London) Ltd's publicly available reviews View source

Andy Burn rated ABC (London) Ltd 5 stars
4 months ago
Highly recommended for sales and letting. We have now let our property though ABC for over 16 years with ABC managing it for us. They give exceptional service and nothing has been too much for them to do in making our lives hassle free as landlords. Having now completed the sale of the property, Jordan taking the lead has been professional at all times keeping us informed frequently with updates with Donna assisting and of course Hannah the manager Our heartfelt thanks to you Hannah for always being there with advice and sorting things out when we've needed you
M Raymond rated ABC (London) Ltd 5 stars
5 months ago
ABC Estates are very professional. They are very warm and welcoming and assist their clients in every way. I approached ABC Estates regarding a property. I spoke with Jordan and the manager Hannah. They are very welcoming, professional and understanding and addressed all of my concerns immediately without delay. Highly recommended
sami green rated ABC (London) Ltd 1 stars
5 months ago
Horrible agency - DO NOT USE! They come look at your property and FAIL to comply on all relevant & urgent matters. They fill you with false hope to manage your requirements and DO NOTHING for months on end. Highly recommend NOT to trust.

Reviews Summary

The overall sentiment towards ABC Estates' sales and letting service is highly positive, demonstrated by numerous long-term client relationships and consistent praise for key staff members, notably Hannah, Jordan, Donna, and Mark. Reviewers repeatedly emphasize professionalism, helpfulness, and the team's ability to manage issues efficiently. While most feedback is positive, one reviewer voices significant concerns regarding responsiveness and reliability, providing some critical balance.

Common feedback includes seamless property management, clear communication, and ongoing support across letting and sales processes. Clients appreciate ABC Estates for reducing the hassle of property rental and being proactive with updates. Several reviewers mention many years of continued business, suggesting that ABC Estates performs reliably over time. The London location is referenced directly by satisfied tenants and landlords, further emphasizing the agency’s reach and relevance.

Overall, ABC Estates is regarded as a reputable estate agency in London, well-regarded for its experienced team, personal approach, and consistent delivery in property letting and management. The presence of multiple repeat and longstanding clients, coupled with transparent issue handling, reinforces its standing as a reliable choice within the local property market.
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Frequently Asked Questions About ABC (London) Ltd

How does ABC Estates support long-term landlords?

ABC Estates offers ongoing property management and support to landlords, handling tenant issues, providing regular updates, and keeping lettings hassle-free for long periods—many clients report successful relationships exceeding a decade.

Are ABC Estates staff professional and approachable?

Yes, multiple reviews highlight the professionalism and friendliness of ABC Estates staff, specifically naming team members who are helpful, responsive, and provide clear advice and communication during lettings and sales.

How quickly does ABC Estates respond to property concerns?

Most reviewers state that the team deals with issues promptly and efficiently, keeping both landlords and tenants informed. However, one review expressed dissatisfaction with delays in handling urgent property matters.

About ABC (London) Ltd

Estate Agents
ABC Estates offers estate agency services including sales, lettings, and property management for residential clients. The company operates within the real estate industry, helping landlords and tenants manage, rent, and buy property, primarily in-person and through direct communication with clients in the London area.

ABC Estates functions with a team-based model, assigning specific agents and managers to guide clients throughout transactions. They oversee property letting, tenant management, and sales processes, providing regular updates and handling maintenance issues as part of their ongoing management service.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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