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4Patriots Reviews

Rated 2.3 based on 155 Reviews

2920 Berry Hill Dr., Suite 300 Nashville 37204 US

Online Stores | GB

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

The recent reviews of 4Patriots suggest the company struggles largely with customer service responsiveness and order fulfillment. A significant number of customers report excessive hold times, difficulty canceling orders, unresponsive email correspondence, and overall poor communication. The reviews also allude to problematic advertising practices, with accusations of being misled about additional charges and offers during checkout. Recurring themes highlight frustration over being charged without receiving shipping confirmations, receiving damaged products, and challenges in withdrawing from transactions. Concerns about the company potentially being a scam have been raised due to these issues. However, amidst the predominantly negative customer experience, there is a singular instance of a positive interaction with a helpful staff member, indicating that individual employee performance can vary and may not be representative of the company's collective service level.

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What Customers Are Saying About 4Patriots?

Trustguide uses AI to extract key phrases from reviews about 4Patriots and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of 4Patriots's customers had a positive experience.

Positive
Neutral
Negative

4Patriots Ratings

2

As of Based on 155 revies as of Jan 18, 2024

4Patriots Score

As of Based on 155 revies as of Jan 18, 2024

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Customer Reviews

As of Mar 13, 2024, 155 customers have reviewed this business and rated it 2.3 Star out of 5. Trustguide conducted an in-depth analysis of 4Patriots's publicly available reviews View source

Mark Ostrzeniec rated 4Patriots 2 stars
2024-01-17 22:14:32 +00:00
Horrible customer service. Been on phone for hours and even left call back number. Never called back never answered. They dont respond to email either. I almost canceled my credit card and i received my food 14 days later. Boxes were beat up. Some of my packets exploded in containers. Handles from container were blown off. Im not happy at all with this service!!!
Kev Kah rated 4Patriots 2 stars
2024-01-16 22:42:13 +00:00
All indicators of a scam company. 1) They keep adding "great deals" offers during checkout, 2) Can't get them to call you back (to cancel), 3) state one thing on their website and then charge for another, 4) Give you an hour to cancel, but don't provide a route to cancel. DO NOT USE VETERANS AND PATRIOTS TO PORTRAY A CARING COMPANY.
Paul rated 4Patriots 2 stars
2024-01-16 22:42:13 +00:00
I placed my order, on the 4Patriots website, over a week ago for a 2000x Power Generator. While I have received your numerous emails with offers and deals I haven't received ANY update on my order of the 2000X Power Generator. The order was processed on your website, paid IN FULL and was already charged against my credit card. Your site did NOT indicate any back order issues, so I am concerned I haven't received an email with shipping confirmation and tracking number. I've tried calling, 4 times, to speak to a customer service representative and have been on hold for an hour each time with no one to talk to. I also tried the online chat and it indicated it could not find any order. I left a request for a call back on your customer service line and didn't receive a call. I left an email on your customer help email and received the automated "we got your email message, but nothing more. This is beginning to look like a scam. At a minimum, a very poorly run organization with understaffing and poor customer service. It makes me concerned regarding any additional orders or support I might need.

Frequently Asked Questions About 4Patriots

Can I cancel my 4Patriots order after placing it?

4Patriots' cancellation policy seems to be a point of contention among customers, with reports suggesting difficulty in canceling orders shortly after placement. It is advisable to review their cancellation terms carefully and reach out to customer service immediately if you need to cancel an order.

How responsive is 4Patriots customer service?

There is a recurring theme of unresponsiveness from 4Patriots' customer service. Many customers report challenges when trying to reach them via phone or email, along with extensive hold times. It may be beneficial to explore multiple avenues for contact, including online chat support.

Are there any hidden fees when ordering from 4Patriots?

Several reviews mention customers being surprised by additional charges that were not clearly disclosed at the time of purchase. It is important to thoroughly review all terms and total costs during checkout to avoid unexpected charges.

About 4Patriots

Online Stores
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.