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1st Formations Reviews

Rated 4.9 based on 4880 Reviews

71-75 Shelton St, London WC2H 9JQ

Uncategorized London

Published on
August 31, 2025
Last updated
August 31, 2025

Reviews Summary

The overall sentiment toward 1st Formations’ business registration service is predominantly positive, according to recent customer reviews. Reviewers consistently note the helpfulness and professionalism of staff members such as Libby Keane, Adam, Harold, and Phoebe Zehetmayr. Customers describe prompt support, patient guidance through complex processes, and a friendly approach. Some isolated criticisms are raised about delayed services and lapses in communication, leading to frustration for a few clients.

Frequent themes across reviews include the company’s strong emphasis on customer service, quick problem resolution, and clear communication. The expertise of specific team members is mentioned as a standout factor, especially when dealing with issues or providing step-by-step support for new business owners and non-residents. Despite occasional concerns about recent communication and processing speed, the response to queries and attentiveness generally receive high marks.

Based on reviewer feedback, 1st Formations has built a reputation for reliability and supportive service in the UK business registration sector. Customers signal long-term trust and a willingness to return, particularly appreciating professional staff interactions and smooth company formation. The company remains well-regarded by those seeking efficient business setup solutions within the UK.
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What Customers Are Saying About 1st Formations?

incredibly helpful

resolved them quickly and efficiently

super patient, helpful and had the right balance

Extremely cooperative organization

always get dealt with quickly and efficiently

smooth, professional, and stress-free

never let me down

all the dedication and work involved

beneficial

kind and helpful message

Trustguide extracts key phrases from reviews about 1st Formations and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of 1st Formations's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

1st Formations Ratings

5

As of Based on 4880 revies as of Aug 31, 2025

1st Formations Score

70%

As of Based on 4880 revies as of Aug 31, 2025

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Customer Reviews

As of Aug 31, 2025, 4880 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of 1st Formations's publicly available reviews View source

Samantha Walsh rated 1st Formations 5 stars
a week ago
It was my first time securing a business name, and I wasn't sure what to do. I reached out to several companies but received no help. Then I came across 1st Formations, and they truly are the best! I was struggling to complete the forms when I reached out to the live chat and was assisted by Libby Keane, who guided me through the entire process and was incredibly helpful. I am so excited to share my journey of starting my company with their support. Additionally, George Walker was very quick and helpful. I cannot recommend 1st Formations enough; their staff is exceptionally supportive!
darren mong rated 1st Formations 5 stars
3 weeks ago
I spoke to Adam at 1st Formations, who was extremely professional and helpful throughout. I had a few issues, but he resolved them quickly and efficiently. Top service all round. I look forward to working with them again.
Josh Westover rated 1st Formations 5 stars
3 weeks ago
To be honest, I don't usually write reviews but Adam helped me from start to finish and gave me all the information I needed. He was super patient, helpful and had the right balance of professional but also the human touch. Thanks Adam for helping me and offering me the best services at 1st formation.

Frequently Asked Questions About 1st Formations

How responsive is 1st Formations’ customer support?

Several reviews highlight that 1st Formations responds quickly to customer queries. Support staff are noted for their efficiency and consistent follow-up during the company formation process, providing guidance and answers to questions in a timely manner.

Can 1st Formations help non-residents incorporate a company in the UK?

Yes, reviewers specifically mention that 1st Formations provides support for non-residents. The service includes step-by-step assistance and prompt updates, making it accessible for clients based outside the UK.

Are there any delays or communication issues with 1st Formations?

While most customers report efficient service, a few reviewers experienced delays beyond the expected processing time and difficulty receiving timely notifications. This issue appears to be occasional but has impacted some customers’ project timelines.

About 1st Formations

Uncategorized
1st Formations provides business formation services, helping clients establish new companies primarily in the United Kingdom. The company operates within the business services industry, offering online company registration solutions for individuals, startups, and non-residents seeking to incorporate their businesses.

Clients interact with 1st Formations through digital platforms and live customer support, including live chat and dedicated team members who guide users through the registration process. The workflow typically involves assisting with paperwork, resolving technical or administrative queries, and facilitating timely communication between clients and relevant authorities.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.