Frequent themes include exceptional service, approachable and knowledgeable staff, and strong results both in auction sales and property rentals—especially in popular areas like Camden. Reviewers frequently credit staff for minimising workload, giving candid advice, and providing quick responses, whether during business hours or beyond. Many clients express a willingness to recommend McHugh & Co. or return for future transactions, underlining perceived reliability.
Based on the reviews, McHugh & Co. has built a robust reputation in London as a responsive, client-focused auctioneer and estate agent, with particular praise for individual team members. Nonetheless, the transparency issue raised in one review signals potential risks for auction buyers and suggests caution when interpreting property listings. Overall, the company is seen as a reliable choice for property services in the London market.