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McHugh & Co Reviews

Rated 4.2 based on 232 Reviews

71 Parkway, London NW1 7PP

Uncategorized London

Published on
August 29, 2025
Last updated
August 29, 2025

Reviews Summary

Overall sentiment toward McHugh & Co. Auctioneers and Estate Agents is largely positive, with reviewers highlighting the professionalism, responsiveness, and support provided by staff such as Marino Costi and Shemsi Jashari. Clients mention feeling prioritised and well-informed during both sale and rental processes, citing smooth paperwork and personalised guidance. There is, however, a notable critical review that identifies transparency and disclosure concerns in the auction process.

Frequent themes include exceptional service, approachable and knowledgeable staff, and strong results both in auction sales and property rentals—especially in popular areas like Camden. Reviewers frequently credit staff for minimising workload, giving candid advice, and providing quick responses, whether during business hours or beyond. Many clients express a willingness to recommend McHugh & Co. or return for future transactions, underlining perceived reliability.

Based on the reviews, McHugh & Co. has built a robust reputation in London as a responsive, client-focused auctioneer and estate agent, with particular praise for individual team members. Nonetheless, the transparency issue raised in one review signals potential risks for auction buyers and suggests caution when interpreting property listings. Overall, the company is seen as a reliable choice for property services in the London market.
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What Customers Are Saying About McHugh & Co?

exceptionally helpful, kind and thoughtful

answering all our questions

walked me through the process

paperwork Process is nice and smooth

gone above and beyond to help me

experienced, knowledgeable and just a very down to Earth

always very helpful and responsive

kept me well informed throughout

service provided is always brilliant

Trustguide extracts key phrases from reviews about McHugh & Co and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 89% of McHugh & Co's customers had a positive experience.

Positive
89%
Neutral
0%
Negative
11%

McHugh & Co Ratings

5

As of Based on 232 revies as of Aug 29, 2025

McHugh & Co Score

89%

As of Based on 232 revies as of Aug 29, 2025

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Customer Reviews

As of Aug 29, 2025, 232 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of McHugh & Co's publicly available reviews View source

Anna Pope rated McHugh & Co 5 stars
5 months ago
My experience with McHugh & Co. was first rate from beginning to end. Marino Costi was exceptionally helpful, kind and thoughtful so that my work was minimised. His expertise resulted in obtaining an excellent price for the property. I recommend them most warmly.
Sophie Ashford rated McHugh & Co 5 stars
a month ago
We have just completed on our first property with the help of McHugh and Co. Our estate agent Shemsi Jashari was incredible - answering all our questions (of which there were a lot) and our calls whether they were inside or outside of office hours. 10/10 from us!
Rude boy rated McHugh & Co 5 stars
a month ago
Had a great experience working with Marino Costi. He walked me through the process and made me feel like a priority. He helped pick the perfect guide price which made the process easy. Great company and best employee to work with if you need a property sold.

Frequently Asked Questions About McHugh & Co

How responsive is McHugh & Co. staff during the buying or selling process?

Staff at McHugh & Co. are frequently described as highly responsive, available both during and outside of standard office hours, and proactive in keeping clients informed across sales and rentals.

Does McHugh & Co. provide clear property information before property auctions?

While many reviews praise the company's professionalism, one detailed account indicates some property details, such as lease terms, may be less prominent in public listings and instead found in specialized legal packs.

Are auction and property transactions with McHugh & Co. typically completed quickly?

Yes, several customers mention that sales and completions, especially at auction, can occur within a week, and the processes for paperwork and communication are often reported as smooth and efficient.

About McHugh & Co

Uncategorized
McHugh & Co. is a London-based firm specialising in property auctions, estate agency services, and rental management. The company facilitates property sales, acquisitions, and lettings for a diverse clientele seeking residential and commercial real estate solutions. Their core delivery model is in-person and remote client interaction within the Greater London area.

McHugh & Co. operates by liaising closely with clients through all stages of property transactions, including initial consultation, valuation, marketing, and handling paperwork. Their workflow involves individualized guidance, transparent auction processes, and ongoing communication, typically managed by experienced team members knowledgeable about the London property market.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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